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The Hershey Story Museum, Hershey

(1,200+ reviews on the web)
Specialty Museum
Learn the legacy of Milton Hershey and his chocolate confections at The Hershey Story Museum through interactive exhibits and activities. Watch the process of creating a chocolate bar, from planting cocoa beans to making your own delicious treat. Sample warm chocolate flavored drinks, such as fruity African and Indonesian caramel. Younger guests can become apprentices and engage in scavenger hunts. See the collection of chocolate-making tools and machines, molds, promotional materials, and numerous non-confectionary artifacts related to Hershey. Browse through rare and historical sweets and souvenirs at the museum shop. Take a look at our Hershey family vacation planner to schedule your visit to The Hershey Story Museum and learn about what else to see and do during your holiday.
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Reviews
TripAdvisor
  • The museum was well laid out and great for adults and children. I love reading all the displays in detail: every window box, every detailed sign and description, and every interactive display. That sa...  more »
  • The museum is self-paced and very informative about Hershey and the life of Milton Hershey. I especially liked a special exhibit that allows visitors to try out replica jobs at the original chocolate ...  more »
  • Lots of interesting stories and interactive parts of telling how Milton Hershey rose to success and the many corporate accomplishments along the way. Hershey isn't just a company, it's a village. For ...  more »
Google
  • The interactive factory exhibit was fun. Desserts in the coffee shop were absolutely decadent!
  • The Hershey Story Museum is an excellent experience for those who like history. Or chocolate. Or chocolate and history! The museum is divided, essentially, into three main areas...the museum itself, the chocolate lab, and the chocolate tasting. The museum has a number of interactive elements and is replete with historical information on Milton Hershey and the chocolate empire he created. The museum has quite a few historical artifacts, ranging from a family bible to a copper bathtub from the early factory, to the deposit Hershey made for a ticket to the Titanic (which he fortunately missed!). This is a treasure trove for history buffs. The Chocolate lab is just that...you get to see how chocolate is created, and there are a number of different chocolate items that can be created in the various classes...from a standard chocolate bar to s'mores. This is great for families with kids in that you get to sit in class and make your own creation and eat it right there, or take it with you for later. The final element is the chocolate tasting. You can purchase up to 6 different liquid chocolates from various places around the world, including Mexico, Venezuela, and Ghana. Each chocolate contains a different amount of cacao, expressed as a percentage..higher equals darker chocolate. Personally, Indonesian/Java and Venezuelan were my favorites. This brings us to pricing. The Hershey Story museum is a great experience, but, to me, is overpriced. Especially the chocolate tasting. The 6 samples (all in shot glasses) runs $10 (as of June, 2016). The museum has a separate entry price, as does the chocolate lab. Just like cable, if you bundle, it's cheaper than a la carte. If there weren't coupons avaiable, or frequent Groupon offers for the tour, I'd have to ding it at least one star. However, a simple Google search will usually yield at least several offers and coupons. Other miscellaneous stuff....the facility is very nice, with a decent if slightly overpriced gift shop. Parking is free, and the lot is right next to the building. The museum is in downtown Hershey, PA, and is very close to Hersheypark (within a 3 minute drive). All in all, I'd definitely recommend the experience, but make sure you don't pay full price for it.
  • Very interesting museum. Clean town with excellent luncheon food in the museum. Learned so much about the generous man behind Hershey's chocolate.
  • The Hershey Story Museum was very informative about the history of Milton Hershey, as well as the company and town that he built. It took us about 45 minutes to get through the main part of the museum. There was an additional display downstairs that was included in the cost of the museum. We took part in the chocolate lab as well, making out own chocolate bar and hearing a good history of chocolate as well as the basics of what it takes to make it from start (cacao tree) to finish.
  • Was lied to on the phone about the hours of this place. We showed up to do everything but was told that the only thing open was the Hershey story museum not the lab to make a chocolate bar and be able to taste the chocolate. Very rude and very unprofessional. Will never come here again. Manger was very unprofessional and tried to say that maybe her employe might have heard what I asked her.