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HookStone Winery, Hayward

3.3
#6 of 7 in Things to do in Hayward
HookStone Winery is located in Hayward. Choose to start, finish, or center your holiday on a trip to HookStone Winery by using our Hayward route builder tool .
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HookStone Winery Reviews
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TripAdvisor Traveler Rating 4.0
55 reviews
Google
3.1
TripAdvisor
  • This winery was a wreck, but it is now under new ownership. We really liked the new owner, and they have what it takes to make a go of it - family members with wine experience, science knowledge, and ...  more »
  • A recent visit to Hayward to find this business has closed its doors and is for sale. It was disappointing because we always passed the wine taisting up in reacent years, and this year we made a point...  more »
  • We stopped at the Hook Stone Winery on a recent trip to the area. The wine selection should cover anyone's taste. Along with the wide assortment of wines were some very good cheeses . The winery also ...  more »
Google
  • Wine was ok, staff was very busy and impersonal, except for the owner Rick who bragged about his money. We did not get satisfaction for the mistake of his staff that did not package up our glasses and add them to my purchases. He was very rude and condescending. I would recommend avoiding his establishment due to the lack of concern for customer satisfaction. Here was his response to me. "You should have taken your glasses. This is the owner. Send me a $10 check and I will ship you two brand spanking new glasses. Sorry, I'm not in the shipping business. That is the only solution. Sometimes you cannot afford certain customers. 29998 happy tasters and you." I would suggest wandering across the street to a different and more friendly establishment.
  • My wife approves that's all that matters to me. Been here multiple times. We came back for the garlic olive oil and the wine. Owner was very nice and chatty.
  • The owner Ricks is (let's put it nicely) a jerk! He flirts with his customers, brags about his money, and does not really care about satisfying the customer. As an owner, he should be doing everything he can to keep people coming back to enjoy the wine; but instead he chases customers away by being unfriendly. GO SOMEWHERE ELSE.
  • Wine was eh, mostly tried to sell us stuff.
  • The wine is decent, particularly the Muskie and Panfish varieties. Had a series of bizarre rambling interactions with owner Rick Halajcsik about the multitude of strange Christmas holiday decorations, and other subjects. Wine is OK, but strange atmosphere.

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