Heron Hill Winery, Hammondsport

3.9
#3 of 8 in Wineries in Hammondsport
Heron Hill Winery is located in Hammondsport. Use our Hammondsport holiday tool to visit Heron Hill Winery on your trip to Hammondsport, and learn what else travelers and our writers recommend seeing nearby.
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Heron Hill Winery Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
270 reviews
Google
4.0
TripAdvisor
  • My wife and I stopped in here based on the recommendation of a guest at my winery in Niagara. The winery is in a very impressive building with a view of the surrounding area. Entering the tasting room...  more »
  • The tasting room overlooks the Keuka Lake with a spectacular view. Our server focused on our dry red tastes and offered a couple of extra wine tastes that really matched our palette (which we subseque...  more »
  • Very crowded and busy place. You have to jockey for position at the bar and they charge $5.00 for tastings. The server was friendly but uninformative. The wines were good but not excellent.  more »
Google
  • This is likely one of my favorite wineries. From the first time I went here 4 years ago to today, it's just as enjoyable and beautiful.
  • Better ciders than wine, over-rated and over-priced unless you prefer sweet wines.
  • Char was really nice and helpful. I probably don't have as high of expectations as some...but still really nice scenery and facility
  • From the Keuka Lake trail literature, Heron Hill was a high flier in terms of the language used, and it gave us some hope that the wines would be inspired and exceptional in some way. Unfortunately their offerings were fairly run-of-the-mill and their wines were plagued by technical faults (true faults or poor winemaking; maybe both in some cases). Their facility, while beautiful, was plagued by fruit flies, and the senior staff seemed more occupied with the gift shop than the tasting room. In all likelihood, we would not revisit this producer.
  • REVIEW EDIT: Heron Hill responded quickly to our review and offered us a chance to revisit with a private one-on-one tasting. We had Nicolette as our server and wow- what a difference. We have been to many many tastings at a large variety of wineries and this one was one of the best experiences yet. Her knowledge, understanding and personal recommendations were not only genuine but respectable. She listened to what we liked, and discussed with us each wine we inquired about. Nicolette's suggestions were not only appreciated but we could tell she was actually listening to us and our preferences. We ended the tasting with some dessert wines (outstanding, by the way!) and a quick visit to the top of the tour. It was a beautiful and wonderful experience, even though it was very windy and deceivingly cold outside with all of the sunshine. Thank you Nicolette for accommodating us on such short notice and giving us a truly amazing experience.*While we have never had a poor experience in previous years or visits to Heron Hill; our most recent visit left a "very bad taste in our mouth". Our server Ron was rude, arrogant and held zero consideration in our group. Once we shared we preferred sweet wines, especially ice wines, he was disgusted, made remarks about it, and in the end refused to serve us the sweet wines on the tasting list and brought back very dry options even after we asked to switch back to trying the remaining sweet options. I understand you sell several dessert wine options. Unfortunately we were unable to inquire, upgrade our tasting to include, or purchase any of those options. As long as people like Ron work at your establishment, this family will not be returning. It is sad that people are given less service, all due to their wine tasting preference. On a better note, the pizza salad food pairing option was very good and gave much better customer service than Ron.*

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