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Hamburg Gaming Reviews
I have never had a bad meal at their buffet. Food is fresh, delicious and very nicely presented. Friendly wait staff, a very good value. I never win in the casino... but I win with their wonderful buf... more »
This is a small casino in Hamburg N.Y. They have an association with the NY State Lottery. They have lots of slot machines and no table games.From my experience it is very hard to win a large jackpot ... more »
remodeled casino,did nothing for me , i even get less free play and food voucher, at least when i got a $10food voucher it would entice me to go to the casino, ill stick to the indian casinos , free d... more »
I'm in fairgrounds casino 2 to 5 times a week the 7 months in West Seneca ..And I spend a lot of money there. I have gone from the Elite level to the Platinum level,and now i am on the Silver level. GUESS WHY? I have the audacity to spend my winters in Florida. Most people don't realize Fairgrounds Casino penalizes you because your not able to spend your money there every month of the year !! I DOUBT THAT THEY CARE ABOUT THEIR CUSTOMERS EITHER!!! m My player's card #is 20080677 and I'll bet I won't get a follow-up call for this post. I HAVE NEVER HAD I MANGER CALL BACK AFTER I WAS TOLD I WOULD GET A FOLLOW-UP CALL. I will now spend my money at the Seneca Casinos. WHO APPRECIATE THERE PATRONS. Bill Collins
I'm very disappointed with this place. I've been going regularly for a year or so. They used to send me a monthly calendar book with weekly food coupons and $5 free play per week. This went on for at least 9 months straight. Then, I wasn't getting them. When I asked why, they said that my level of play had "dropped slightly". Ridiculous. I'm in the red for at least a Grand and go very often. That's just the tip of the iceberg. I think Batavia Downs is better. Also, last year they gave out a yearly calendar with $10 free play for each month and a 2x coupon. All you had to do is show up and get it while supplies lasted. I did so and got one. This year however when I went to get one on the day scheduled to give out the 2018 calendars, they said I needed a post card that was sent out to get one. Not a very smart business. Most casinos bend over backward to give you perks to entice you to come and play. Not this one. They're not just losing my business but my friends that don't drive and come with me.
While I go because I enjoy the smoke free atmosphere, I have been questioning their payback percentage and timing. My wife and I went to the two seneca gaming locations ( Niagara Falls and Buffalo) to see how they payback. We were able to spend hours on a few hundred dollars, won and lost.. vs minutes at Hamburg gaming just losing, many times. Feels like I am just throwing out money when I play there. Makes me feel worse when I see the demographic playing there, most appear to be seniors, most likely there because of the smoke free environment and convenience of not driving to the city. NYS and Delaware North, Do us all a favor and raise the payback percentage and make it a fun experience, nobody going in there is going to walk out a millionaire, but they would like to be entertained. Card # 20232390
It's remodeled looks nice. There's nice big chairs at the games, but I feel like its very difficult to win here. Along with paying New York State, I think we are also paying for the renovation therefore not a lot of bonuses or big wins on the games has been my experience.
Love this place. The renovations look great. It's always a good time!
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