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Jump America, Gurnee

Categories: Theme Parks, Water & Amusement Parks, Entertainment Centers, Fun & Games
Inspirock Rating:
3.4/5 based on 50+ reviews on the web
Jump America is located in Gurnee. See Jump America and all Gurnee has to offer by arranging your trip with our Gurnee vacation trip planner.
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  • I checked the time and cost online before we left. When we arrived we were told we had to purchase grippy socks for each jumper. There's got to be a better way of doing business than to surprise your ...  read more »
  • Took my 2 nieces (ages 8 and 10) here on a Friday night and the loved it! Tons of trampolines to use as well as dodge ball games going on and trampoline basketball. Pizza and pop were served (no healt...  read more »
  • Oh my gosh! My daughter is here hanging out with friends every Friday! They have so much fun and the greatest thing about it is NO TECHNOLOGY! They actually look up from the cell phone and have FUN! G...  read more »
  • Its a wonderful place for kids to go! It gives kids the chance to play in a healthy safe environment. Seems to be a great place for tweens to be able to meet up with friends and also get great excersize. Its my daughters favorite place to go, especially in the winter.
  • Registration process was absolutely terrible we have spent 30 minutes trying to register all members of the party. that is including two minutes registration on a computer. After that we had to spend time watching safety video. Loud. initional organization set up is very poor. My kids however had a good time with friends.
  • Great time. The kids love dodgeball!
  • God damn grippy socks ruined my whole experience. I would only go again if they got rid of the grippy socks.
  • The trampolines are fun but I would be careful about holding a birthday party there. The check-in for a group of 12 kids took about 15 to 20 minutes. Add that 15 minutes plus the 5 minutes of the safety video plus the 30 minutes of pizza/cake, your group is only on the trampolines for just over an hour. Also, the staff mixed up the gifts with another small party. When I called the manager-on-duty, Courtney, I explained I had another girl's gifts and explained how we didn't receive gifts from several of our guests. I spoke in detail for a few minutes when Courtney final shared that she received a call from the other party saying their gifts were switched. I asked Courtney that if she knew the gifts were switched, why didn't she call me. Courtney said she was going to review the video footage then call. In the area we were sitting, there were only two parties. Furthermore, Courtney also didn't seemed too shocked or embarrassed by occurrence and was not apologetic at all. I asked how often switching gifts occurs, and Courtney said "it was the first time she knew of." She called back later to ask if we could drop off the other girls' gifts to Jump America and they would drive them to the other girl. I told Courtney that I would drop off the gifts and asked how my daughter would get the gifts from her friends. Courtney changed the above story to say the other party (who called Jump America first) said there was "one card without a signature" so there may not be any gifts. I told Courtney it was not necessary to worry about my daughter's gifts and I would make sure I bring the other girl's gifts to Jump America. So, Jump America is fun, but I wouldn't put too much faith into the staff, in particularly, the management.
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