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Replacements, Ltd., Greensboro

Categories: Gift & Specialty Shops, Shopping
Inspirock Rating:
4.2/5 based on 100+ reviews on the web
Replacements, Ltd. is located in Greensboro. Put Replacements, Ltd. into our Greensboro itinerary planner and find out what's close by, where to stay, and where to head next.
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  • A guided tour of the replacements facility is offered every hour and is a fun behind-the-scenes look at this business. The tour lasts just the right amount and information. Enjoy browsing in the museu...  read more »
  • This is an unbelievable store with so many options for silver, china, crystal, knock knacks old and new. Looking in their warehouse makes me think what the national archives is like. Tours offered on ...  read more »
  • This is a surprising and wonderful stop. Great shop, bargain area, museum for china, flatware, glassware and crystal. Free tour of the facility every 30 minutes is a must! 
  • I'm sitting in the parking lot leaving this review. Sales staff are extremely rude and made me cry as I left. I am getting married and looking for additional pieces to a China set. It does not say online that you should call to make an appointment to SEE the China, it would be nice to have that in black and white on the website. The rude girl told me it was too late because o hadn't set up an appointment, she did not offer to set up a time to come back. Another rude, large lady stepped in and said that they close at 6:00, I pointed out that when I had checked it said 7:00 and that even their doors say 7:00. They apparently changed hours last week because the girl said "we had this problem all last week," as if people wanting to give them business is a bad thing. She proceeded to pull up the website to demonstrate that it had JUST been changed. She then said I needed to come back another time with a humongous attitude. It's a shame that they offer such a wonderful service yet treat people like idiots when the information wasn't clearly outlined. Their website even boasts "world class customer service," how ridiculous. As I walked away I double checked and the door still says 7:00, Google says 7:00 and their Facebook says 10:00.
  • This is a scam if you are selling. First we had to pay for shipping to them. Then they claimed ALL the pieces except 1 was damaged in shipping and wanted us to put a claim in through the USPS. They should be investigated for mail fraud. We wrapped, double and triple wrapped everything we sent. I have dealt in depression glass before and know what to look for regarding chips. I am human but doubt that I missed a chip on 11 pieces. This is their way of paying nothing for items they will sell for $10-$100. Donate to charity. You will be better off and so will your charity of choice.
  • I have ordered from them several times and have even been to their beautiful store in North Carolina. They do a beautiful packing job and have always provided me with excellent service. Their database of Manufactures and patters is incredible. They do not always have the cheapest prices but their prices are often less than other retain stores. Always check their website before you buy elsewhere.
  • Everyone was so rude and one employee even seemed to be looking for an argument. Apparently they hate working there. I am really still shocked at how many rude people can be employed at one company. They need a competitor to put them out of business.
  • Received a quote for them to buy China and they were offering $1 for a salad plate which they sell for $9.99. I understand they need to make money but that is ridiculous! They don't even pay for shipping it to them or anything. I would have given zero stars but I had to put one to post this....
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