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Replacements, Ltd., Greensboro

4.4
#13 of 36 in Things to do in Greensboro
Gift & Specialty Shop Shopping
Replacements, Ltd. is located in Greensboro. Put Replacements, Ltd. into our Greensboro itinerary planner and find out what's close by, where to stay, and where to head next.
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Reviews
TripAdvisor Traveler Rating
117 reviews
Google
4.3
  • I live in France, in Paris. I have a Chinese table service from my parents, and 2 tea cups and 3 bowls was missing. I decide to order it from Replacements LTD witch I thought was in UK for 190 £. The ...  more »
  • This place is so interesting. I went knowing what I wanted. But there was SO much more. Take the free tour. It was fascinating.  more »
  • I love "factory tours" and "econ-tourism" and hearing stories of industries and entrepreneurs, past and present. This place takes the cake for those of us who have more placesettings than we have frie...  more »
Google
  • I used their online store to order three mugs to replace ones that I had broken in the past. The order came today and two of the mugs were perfect -- the last had a hairline crack in it above the handle. Read through the instructions that came with the package and saw that I had 30 days to report damage -- called their number, explained the situation, and they were able to affirm my order off of my phone number, and arrange for a replacement mug to be sent. I didn't buy anything fancy, but I was expecting to be asked to send back the mug or supply photo evidence or something along those lines -- this was surprisingly easy and convenient. You never want something to arrive damaged, but I feel like this was the best-case scenario for when something doesn't quite go right in delivery.
  • I am amazed at the negative reviews. I just can't imagine any of the things you have mentioned. I have always been treated with great service, graciousness and timeliness. One person stated that unless you pay more for shipping, your order is placed at the bottom of the list. I have never paid for anything but normal shipping and always receive my order in a timely fashion. I have never tried to sell china or silver to them, but I know from others that have sold to various and sundry other places similar to Replacements, that you do not get a lot for your goods. That is the nature of the business. I recommend this place and would give it 10 stars. As to their prices, they are pretty much in lines with antique dealers on the same items. Yes, this can be an expensive purchase, but if you want it, you pay for it.
  • Great place to browse and look at Sterling silver. Have almost anything you need. Great customer service. Highly recommend for and silver need. Amazing silver art work
  • When driving up, we noticed a particular rainbow flag on the pole out front... we knew immediately we were welcome. Once inside, the staff will point out the coffee bar and delight in explaining how the place came about. Sign up, take a tour and learn that the owner started from an old desk in a spare room in a small house and grew the business into the EIGHT football-field sized monster of a place that it is today. Great finds, plus store fixtures and lighting purchased from old department stores. While on the tour, you'll learn the owner is quite the philanthropist. He's given back to communities after amassing his wealth and along with his partner has adopted two children who needed a leg up. A very amazing place began from a pretty amazing guy.
  • Amazing! We sold China & dishware and while we waited we took the tour & visited the museum & showroom. Nicole did a great job with the tour-so fascinating! I would love to work there! All employees were very friendly & the selling & buying process was painless. Highly recommend!

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