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Wild Bear Falls Waterpark, Gatlinburg

Categories: Water Parks, Water & Amusement Parks
Inspirock Rating:
3.1/5 based on 300+ reviews on the web
This mountain-themed world-class family indoor water park features a state-of-the-art retractable roof, taking Mother Nature out of the equation! Guests can enjoy comfortable conditions year round. At more than 60,000 square feet, this is the largest indoor water park resort in the South and the 5th largest in the country. 300,000 gallons of water flow through the park daily.

Other features include Cades Cove Lazy River, Clingman’s Dome, Laurel Falls, a mezzanine with a restaurant, retail shop and electronic game room. For families with young children, the park features Little Pigeon River, a zero entry pool and toddler play area, and Wild Bear Falls, the tree house play feature that dumps gallons of water periodically on the guests below.
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  • Lots of water features for both kids and adults to enjoy. Towels and changing area provided with showers. I loved the hot tubs. The big water slides were a little much for me but I had to ride them wi...  read more »
  • Not the biggest park, but we still spent a day here without getting bored. Great staff, plenty to do, and food was decently priced and tasted good. 
  • My children and I took my 3 year grandson to the waterpark. Areas for wee little ones to just sit and splash, an area with dumping buckets of water and a couple of slides and then the big waterslides....  read more »
  • We were shopping an offered to take a tour for breakfast, and water park passes for a low $ so we signed up to do it we were told 10:45 we arrive at 10:40 ask the first lady where to go sent us in wrong place ended up back to her and then she tells us to go to security, so we do and that lady said go to the very top wait there for a cart to pick us up we waited 15 mins and no one came so we walk back down to security and she apologized and said we had to go to the welcome center at the beginning of the place so we walk there wait in line to be told it was another room we had to go to we finally get there for the lady to tell us we were 10 mins to late to do anything, after my kids had there hopes up and 30 mins of getting the run around they we could only get the $ we already paid!!!!??! I will continue to go to the wilderness at the Smokies thus place is a joke!!
  • Our stay was okay. Nothing outstanding and nothing terrible. As soon as we entered resort grounds, there was not one sign that directed to the main office/check-in. Frankly, from the entrance there's a since of chaos and uncertainty w/o signage. Unfortunately, at check-in, the guest service person could not find water park tickets that we purchased in advance. She simply said I cannot help you and handed me the # to the sales office in FL. Her sheer unwillingness to help me was extremely disappointing. At that point, I asked to talk to a manager who was able to pull up our tickets purchase. A big thanks to Royce P., manager on duty. When I think of resort, I think of a relaxing, pleasant experience. The atmosphere on this resort's grounds feels more like a bustling city where you need to wait, flag for a taxi, pass by construction, and hopefully, not hit the large number of people walking in the parking lot as you drive to and from the water park. The water park has 2 entrances, one with 2 flights of steps and one less visible entrance that is handicap accessible w/o steps. Again, the signage for the accessible entrance had poor/low visibility signage. I never could figure out how to get into the gym.
  • Great indoor water park!! Non-resort guests can enjoy at a reasonable price. Water was warm, great way to spend a day when the weather is cool. The one-star reviews are just being crabby while on vacation. We'll be back!
  • My parents thought it was a good idea to drop me (17yrs old) my sister and her friend (both 13) off here so they could have a drink in town. After about 30 minutes we had ridden both water slides twice each and we're bored to tears. We turned to the cafeteria to see if maybe the food was good but we're sadly mistaken, it's a very limited menu that is way overpriced for low quality food. The guy that made our food didn't even wear gloves like the rest of his Coworkers did and in the 45 minutes we were in line, he never washed his hands, even after switching foods and drinking a personal beverage. So if you have children that are 10 and under, and an large wallet to put a hole in, this is the place for you.
  • Amazed that staff allowed EVERY chair to hold towels, bags, shoes, etc. Saw handicapped & senior citizens that came to observe left standing. Open bay bins, that are numbered should be available to stow towels & shoes NOT every seat in the place. Even children know not to "save" places/seats when others are in need. I do not recommend anyone come here to watch your children play. Not designed for anyone not willing to go in the water. In addition, the entire place was short staffed. Entrance had one line, needed more & food service was totally understaffed making service ridiculously slow. Food was good. Overall, quite dismayed. Will not recommend to others. Can only imagine what it must be like in the peak season.
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