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French Lick Casino, French Lick

3.4
#1 of 8 in Things to do in French Lick
Casino Fun & Games
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Reviews
TripAdvisor Traveler Rating
613 reviews
Google
3.9
  • The casino wasn't our main destination. As we were exploring the hotel and grounds, we stopped in to check it out. As first time visitors, we signed up for their card and received $10 house money. It ...  more »
  • Lots of opportunity to leave your money in a very opulent setting, however the smoke is unbearable in the main hall and even strong in the non smoking area.  more »
  • My only other experience with a Casino is the Indiana Grand in Shelbyville. The odds of you winning in the French Lick Casino is very low. At Indiana Grand you could start off losing but will gain bac...  more »
Google
  • The hotel and restaurant are wonderful. People smiling all the time greeting you when you walk by. The casino is not friendly only the rewards counter and the security guards at the front . No one even smiles when you walk by. I was there for 6 hours and only was asked one time if I needed anything to drink while I was playing slots. This has been this way several times I have been in there. The manager of the food and beverage area is one of the most hateful and rude people I have ever seen. You would figure that they are there to make money and would be nicer, I guess they hate their job and they show it. They need to be trained liked the Hotel train their people or get a whole new staff. I have called several times to report this and I cant even get a call back. I guess they make enough money to worry about one unhappy customer. I usually get free room and free play once a month, but I wont be back there. WORST CASINO ever !!
  • Used to be my favorite place. For YEARS! Not sure who's taken over the mgmt, but it has immediately shown. You'll see a distinct change in customer service, features and services, as well as staff friendliness. Might as well go to Horseshoe or Belterra and save the mileage. Literally ONE gaming table open at 4am, and the minimum is still 10 dollars on a Tuesday. 2 people playing. They don't care at all anymore.
  • Usually have an okay time here.. tonight they had 5 black jack tables open.. 4 of them were a min of $10 and only 1 was a min of $5. The first dealer was an older gentleman named richard. He was very soft spoken and I couldn't hear him over the loud music. The second guy was absolutely terrible. He was constantly looking around and not even paying attention to the table. He would just assume that you would stay or bet.. didn't even give you the option of what you wanted to do I felt real cheated out of him. I had to tell him 10 times I wanted to hit because he was too busy staring at a girl across the casino. He was a Chinese man named Steve. I will never ever sit down at a table with him dealing. This ruined my whole idea of French lick
  • Not as big as what I'm used to, but a nice variety of machines. Couldn't win anything at all, and then went to non smoking and hit on every single machine.
  • Casino is great. Good selection of games. Staff is always friendly and courteous.

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