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Grand Victoria Casino, Elgin

(2.1/5 based on 190+ reviews on the web)
The Grand Victoria Casino Elgin is a riverboat casino in Elgin, Illinois, United States, located about 40mi west of Chicago. It is 50% owned and operated by RBG, LLP, a subsidiary of Hyatt, and 50% by a subsidiary of MGM Resorts International, which acquired Mandalay Resort Group, the former 50% partner company, in April 2005. The casino opened its doors in 1994 and employs about 1,440 people. The 29850sqft facility consists of approximately 1,100 video poker and slot machines in addition to the following table games: Baccarat Blackjack Caribbean Stud Poker Craps Roulette Three card poker Texas Hold'em PokerIn addition to games, the casino has banquet and dining facilities including Buckinghams, Grand Victoria Buffet, Crave Deli, and the Prime Burger Bar.Economic contributionsEach year the Grand Victoria Casino Elgin donates 7.5% of its adjusted net operating income to the Kane County Board and 12.5% to the Grand Victoria Foundation. In 2008, Kane County received about $8 million to use for internal programs, about $1 million of which was available for projects benefiting the county's educational, environmental, and economic needs. Grants for these projects are recommended by Kane County's riverboat committee, but both the executive committee and the county board must approve the funds before they can be distributed.
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Reviews
TripAdvisor
  • I visit the Grand Victoria casino quite regularly. The staff is very friendly and professional. I feel welcomed and important when I go to GVC. From the security personnel to the cage workers to the w...  more »
  • Machines are crammed in. Hard to squeeze between aisles because the chairs are almost back to back. If they were smart they'd put more machines on the 2nd level.  more »
  • Food is good and they have a big selection, but the prices have drastically gone up over the last few years. On a weeknight you will spend $20.00 per person and forget trying to go on a weekend, Satur...  more »
Google
  • I am a poker player. I was visiting from out of state. Won't be back. Redicoulous rake of 7.00 per hand and 1.00 jackpot drop. Add a toke and it's $9.00 off the table every hand! No food service. Floor people seen board out of their mind. Memo to casino: The only game in town mentality always comes back to bite you.
  • What happened to the food and service here? The food are salty and hardly any service to help clear the table. Some lady trying to claim our table when our receipt was on the clip. The food tastes like it was from frozen dinners. I thought casinos would have quality food. Might as well go to a Chinese buffet is cheaper and better. Really disappointed.
  • Waste of time and money. Service was horrible. Prices online did not match what we were charged and Shift Manager Pam was rude and could have cared less. She basically told me she would inform the IT Dept. and walked away. We ended up paying $29.99 for mediocre food. The brisket was rock hard and black and the garlic bread sticks were so rock hard I took a video, the noise rivals that of a toddler on a drum set. Their 'Special', the prime rib, was no better than any other run of the mill buffet. The food selections in general were terrible for $30!! I should have known better when 90% of the seats were empty at 6:30 PM on a Saturday. Worst Dining experience of my life! Don't waste your time or money!!!
  • I WAS THERE SATURDAY 6/4/2016 TO CELEBRATE MY WIFE'S BIRTHDAY. THOUGHT THEY HAD CRAB LEGS. BUT THEY ONLY DO THAT ON FRIDAY. THE FOOD WAS JUST TERRIBLE. PRIME RIB WAS CHEWY, AND VERY FATTY, DIDN'T EVEN TASTE LIKE PRIME RIB. NOT MUCH FOOD TO CHOOSE FROM UNLESS YOU WANT SALAD OR FRUIT. AND THE PEOPLE BEHIND THE SERVING CENTER ARE ALL PRETTY MUCH RUDE. ESPECIALLY THE ONE SERVING SOME TYPE OF SHRIMP. I TOLD HER THE TINY SHRIMP IN THE BOWL LOOK LIKE THEY STILL MAY BE RAW, AND IN A RUDE MANNER SHE SAID THEY ARE FULLY COOKED SIRRRRRR. BS I WILL NOT PAY THAT KINDA MONEY FOR THE CRAPPY FOOD AND ATTITUDES EVER AGAIN. ONLY THE GIRL TAKING THE DIRTY PLATES WAS NICE.
  • I am not a gambler, but the three restaurants inside, Prime, Buckinghams, and the buffet are all very good, I especially enjoy the lobster grilled cheese at Prime, and the new York strip at Buckinghams is awsome.