Unser Karting & Events, Denver
Categories: Tourist Spots, Auto Race Tracks
Unser Karting & Events is located in Denver. Use our Denver itinerary maker to arrange your visit to Unser Karting & Events and other attractions in Denver.
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Lots of fun for our small corporate outing. A real workout too. High marks from everyone. And a top notch staff!
We stopped here on our way back to the airport. The staff were aware we needed to leave by a certain time, and did everything they could to accommodate us. Be prepared to spend at least 30 minutes of ... read more »
Wanted to try out some fast go- karts and wow they do 45 mph, all the safety equipment you need, I had a great time. They time you so if you're fast enough the track record can be yours, I raced with ... read more »
I was really impressed with Unser. I brought my 6 year old son and his friend at 9:00am on a Sunday (Gotta go early on Sunday's to get kids on). The staff was friendly and walked the kids through what they would be doing. They went through a warm up lap to see if they could do what was needed on the track and then let them loose. They had an absolute blast. After it was done it looked so fun that I went out and tried it with a friend of mine. Both of us race sport bikes and doubted this would hold a candle to what we're used to. We were both shocked at how challenging this was if we pushed the cars. It's a short winding course that keeps you on your toes. If you push the cars hard you will be drifting through the corners. Crazy as it sounds my 240 pound friend beat my 190 pound self by a few thousandths of a second. We went for another run and he beat me again... Normally it's the lighter racer has a tremendous advantage but these cars seem to even people out well... or he's just way better than me. ): By the end we were completely worn out. Can't say enough how impressed I was about this place. Really had a good time!
These guys are the worst, at first it seemed pretty awesome until you actually get up on the track and start racing where they have these teenagers running the show that will talk down to you and act like they are in charge of the whole world.. almost to the point it's comical and if you bring the situation up to the management they ask you to leave the facility and put your picture up on all the monitors and in big bold letters "BANNED FROM UNCER RACING." For my situation one of the track monitors Mathew actually jumped out on the track where I almost ran him over and he started pointing and screaming at me about making contact with another car and said "If you ever make contact with another car again I SWEAR TO GOD!!!" and then stormed off. Then when I got the manager Donald and tried to calmly address the issue with him and Mathew I was asked to leave (admittedly I did get pissed at that point). ZERO professionalism, ZERO customer service. Then when I called and talked to the general manager Taylor I specifically stated several times I didn't care about getting the ban reversed because not only was that not what the conversation was about but also no matter what I would never return to their facility again anyway, he basically said "our house our rules" and wouldn't stop telling me he wouldn't reverse the ban *SIGH* and then when I asked about the public humiliation tactic with plastering my picture up on all the monitors in the facility he told me that was their way of making sure everyone on his staff knows I was banned so I would not be allowed back in. These guys are clowns and don't deserve your business STAY AS FAR AWAY AS POSSIBLE. I would recommend trying K1 racing or even those slow kiddie carts at Boondocks before even entertaining the idea of paying good money to be treated like trash by a bunch of kids @ Uncer. One other thing, while talking to Taylor who did not even attempt to remedy the problem I had, I was also made aware that Donald's report was a nearly complete fabrication because Taylor told me he said I was throwing things and knocking stuff over as I was escorted out of the building... hopefully he actually does look at the video and sees that not only did that not happen but I also hope he actually looks at the video of the guy that ran into the wall who also admitted to them that I didn't ram him and it was his own fault which was the cause of the whole incident starting with Mathew jumping in front of my car and screaming at me... which by the way he did admit after the fact that he didn't actually see me do, he just saw the end result and assumed I rammed him.... prolly put the cell phone down buddy... I saw you on that more than I saw you watching the track. (owner)... I already know what you are going to say when you read and respond to this just based on the plethora of others who have left one star ratings because of nearly the exact same experience.... your staff sucks, you clowns have absolutely no clue about professionalism or customer service and neither do your managers. Your facility and the service you offer have the potential to be absolutely amazing but until you guys even start to grasp the concept of customer service, professionalism and leadership you will stay at about the same level of success you are at now and will grow no further and are more likely to suffer from it because more and more people like me are going to continue to tell everyone we know to stay away. I already know The disabled veterans group I work with who was planning to do a 30 person wounded warrior event at your facility are looking to take our business elsewhere after this incident..... and I personally will stop bringing people who are family and friends from other states to your facility when they come to visit
Great fun. The adults in our party had a great time! We went on a Friday and the line wasn't long and our party raced three heats. Very exciting and fun. Well organized. The only bad thing was we didn't check before we went and the kids in our group couldn't race on Fridays (only weekends - our goof). But we had a great time. It's fun to watch and participate. Great tracking on-screen of the racer's status. We definitely recommend it!
There are two parts to the reasoning behind my review, the actual track/karts and the responsibility of management. Track/Karts- if not for my experience with how it is run, I would have easily given a 4 star review. The track is a bit short and lacks straightaways for easier passing (they advertise its great for beginner/intermediate drivers, but it really isn't conducive if trying to pass a slower driver), but overall it adds some difficulty to the track which makes it more exciting. The karts are great especially considering the speed of most other places are rather slow. The track is extremely slick so spin outs can be frequent for the inexperienced/speed demon driver. Outside of my experience below, it was a fun time and MIGHT consider going back. Now onto the HORRIBLE... We were lucky enough to be graced by the presence of "Freakin Rican", the local who must spend all of his time here and holds the track record. Not only did the guy hit other people an absurd amount of times (10 on myself and 14 year old visiting brother, plus numerous times I saw him hit other drivers in 2 races), but he also failed to show ANY remorse or apologize. I ended up with multiple back bruises and a bone bruise right on my spine. While management was kind enough to offer us a free private race, little to nothing appeared to be done to punish this idiot who has the ability to do SEVERE damage to other drivers with his neglect while driving at 35-45 mph. During the training that all drivers must attend, one of the first things listed is "Any contact/bumping, intentional or unintentional, may result in an automatic ejection without a refund." Allowing him to hit other people a minimum of 5 times and not do ANYTHING other than a "hey, be careful" slap on the wrist, and then do nothing when he ignored them is just poor safety management. Yes we signed a waiver, but that doesn't mean this person should be above the rules. I gave them a call after getting home to inform them of the bodily damage this reckless driver caused and can only hope something will be done to protect ALL drivers who decide to go.
We had a great time. Our first race was 12 laps, which was great. It then got very busy for our next 2 races and they were shorter (8 laps). It was still a great time, but I wish the second and third races had been 12 laps as well. I understand why the races were "cut short" and I as a customer can appreciate the fast turn-around time between races. I will go at a less busy time, next time I go to Unser Karting to get the full race experience.
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