Bass Pro Shops, Denver
Categories: Gift & Specialty Shops, Shopping
Bass Pro Shops is located in Denver. It couldn't be easier to arrange your visit to Bass Pro Shops and many more Denver attractions: make an itinerary online using Inspirock's Denver vacation generator.
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Even if you are not a hunter, this place is great. An expanded clothing section of everyday and sportswear, brand names and private label make it affordable for most. They have a large footwear depart... read more »
It was in a nice area. Really a neat place to visit. Lots of animals and fish and birds to look at. If you have kids, they would love it. Prices were decent. I liked how neat and uncluttered it looked... read more »
The atmosphere is spectacular the meal was average it was a nice change of pace and we were able to do some shopping afterwards.
I have been to several Bass Pro Shops in my life and they are always fun, like a trip to the museum. Some are over-the-top impressive, like the Memphis shop. I’m not much of a hunter/angler but I do a fair bit in the backcountry. I use this particular location for ammunition, the staff in that department has always been very helpful and they often have good prices on common calibers.
I wanted a pair of sandals I liked and I had to track some one down to ask for help. The salesman was nice. He looked for my size and his response was sorry we do not have that size. The display shoe fit, but I hate to get the display shoe. So I didn't say anything. I then asked if I could order the sandals. He said yes I think you can at the customer service desk. I make my way down to customer service and the lady Michelle was not friendly at all. She didn't even care to listen to me. She told me to order on line for me to do it. I backed away and I over heard her say I'm off the clock I gotta go. I then looked back and said I wonder why she didn't want to help me. She was off the clock. She was rude and not customer service friendly. I will tell everyone I know not to go there. Come to find out she is a manager there WOW. I wonder what corporate will say once I complain about this manager. If you want to look for staff to help you are you want someone to not care about you or your needs go there. Or go somewhere else to spend money
Very large selection of camping, boating, fishing, hunting, and other outdoor gear. The prices are what you would expect from a large chain store and It's got a cool fish tank as well. But the customer service was not good at all, its usally busy (I work retail I understand busy) but the staff was usally somewhat standoffish unless you were making a large purchase. So 3 stars for the selection but that's about it. Oh and be aware of the outdoor taxidermied animal display by the optics counter I saw a brown recluse spider that was definitly not fake. I did attempt to point it out to the staff but alas ended up having to call and explain its location over the phone (everyone was too busy to help and at the time it was in an area I could not go to take care of it myself)
I have been a BPS customer for many years and have always had good experiences there - until today. I purchased a rifle there a couple of days ago and changed my mind and decided to return it since it is still untouched in the box. I checked the return policy on the web site and receipt and there was no mention about not being able to return a firearm. However, when I got to the store I was told there is a no return policy in fine print on the "10 Commandments of Gun Safety" form that I signed when I purchased the gun. That seems like a very deceptive practice by an otherwise good business. I am very disappointed in Bass Pro and I would encourage everyone to read the fine print when purchasing anything from them ... I know I will!
Customer service here is a joke. I understand the store gets busy and there's may not be enough employees, but We stood at the gun counter for over 30 minutes without an acknowledgement. Three different employees walked by and all we got was dirty looks, no hold on well with your shortly, not anything encouraging us to stay there and purchase a firearm. This wasn't our first trip on waiting at that counter..... seriously people get it together and lose your attitudes.
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