Planet Air Sports, Deerfield Beach
Categories: Entertainment Centers, Fun & Games
Planet Air Sports is located in Deerfield Beach. Add Planet Air Sports to your Deerfield Beach travel itinerary, and discover new vacation ideas by using our Deerfield Beach trip itinerary maker.
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Birthday party for a friend. Place was fun for the boys. Food was great and Chicken empanadas were tasty.
It's a great place for everyone. I read several reviews prior to going. Socks must be purchased for $2. It's a fun day. It was clean. The food was good and affordable. Staff is very friendly and fun w... read more »
Ideal para toda la familia, salimos sin rumbo este sabado y llegamos a Planet Air y sin querer la pasamos genial , nos divertimos casi todo el dia. Los ninos quieren volver de nuevo y seguro que vamos... read more »Ideal for the whole family, we left without direction this Saturday and arrived to Planet Air and accidentally had a great, fun almost all day. The children want to return again and secure that are going to return. Highly recommended for a day family differentshow original
My first visit to planet air was phenomenal. I came across and employee named Leonard who was beyond helpful and answered all my questions I had. At first I was a bit skeptical about my kids coming here because I was afraid that they would get hurt but Leonard informed me that there is nothing to worry about and my kids would love it. Turns out he was right and my kids had a blast. Thank you Leonard for being such a helpful employee and for showing what customer service should really be like. You deserve a raise!
This place used to be a gem, last few times we've been there, we have noticed that this is not the case anymore. Restrooms are just very deteriorated and not cleaned at all. You have to wait for personnel to become available for the attractions, there used to be people ready to help at every single attraction, not anymore. Cafeteria food is very decent but pricey. Staff used to be very friendly and helpful, they show an attitude now.
Around 7 pm on a Friday night, my daughter and I went to Planet Air to enjoy the last full weekend of summer. It was not too busy yet the staff is awful: rude to kids, acting like wannabe cops, fun crashers for no reason. It comes from the top b/c the owner rounds to each employee to scold them on what they are doing wrong. Just a culture of punitive authority. While wearing the yellow grip socks, I entered the main trampoline area to take a short video of my daughter. Right away an employee came to tell me I had to leave w/o the wrist band. I said ok, I would leave. On my way out 5 seconds later, the owner also told me the same while dragging an different employee along with him even AFTER he'd already seen the first employee tell me. I told him also that I was leaving but he kept badgering me as I walked out along the mats. As he continued to chase behind me, saying something I told him he was making me not want to spend my $ there and to stop harassing me. Then at the snack bar, I waited 10 minutes with no one working there but the owner trolled through and said nothing. It was over $40 for 2 activities for my daughter + $3 to rent a locker for my purse. This place is a money sucking pit with bad ownership. He's just counting his money and walking around angry for some reason. He needs prayer. So I will for him. I don't know what kind of day he had or man he is but neither does he know of me. It's not a comfortable company for me to put my money into anymore.
Very disorganized. Bad management. Our party got there early to check-in and fill out any other paperwork, but it took 45 minutes! The kids lost a half hour of play time. We were also supposed to have a dedicated party host to show the kids what to do and when to do it, however, the host to had to help check the kids into the system. They should have assigned a 2nd host since our big party was using a second party room. They also didn't have enough people to help the kids do the rock walls. Not one kid got the chance to do the lego rock wall because no attendant was there to help. The lines to get food were ridiculous because they didn't have enough people helping. It consistently took over 20 minutes just to get a coke. Very disorganized and wasn't at all "Stress free" service. It was total chaos. Then they had the nerve to ask for a tip for their customer service!
It was amazing because it had dif. Attractions. But the manager doesn't care about situations like one mother told a babysitter f*ck you like a hundred times
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