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Plex HiWire Family Fun & Sports Center, Columbia

(30+ reviews on the web)
Entertainment Center Fun & Games
Plex HiWire Family Fun & Sports Center is located in Columbia. Plan to visit Plex HiWire Family Fun & Sports Center during your Columbia vacation using our convenient Columbia tour planner.
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Reviews
TripAdvisor
  • I had an extremely bad experience at Plex Hiwire in Columbia, Sandhills. When we arrived there the lines were very long just to sign a waiver. We then heard from the guest that they had some more arou...  more »
  • I hope you enjoy my rebuttal to your reply. An excerpt from your reply to my review last year, Jan 2016... "Jumping Jacks Inflatable Park has become so popular that we are actually in the process of c...  more »
  • An easy way to where out those kids with lots of energy, especially on a cold day. The kids all had a great time. Our kids are 5, 4, and 22 months. All of them had a blast. A couple points: 1) take th...  more »
Google
  • We've been wanting to come here for a while but have just been busy. We came 6/16/2017. When we came in, there was no one in the front to show us where to go. We found an employee and informed her that this was our first time and we weren't sure what to do. All she did was point in the direction of the bouncy houses. That was it. Didn't say a word to us. We walked the direction she pointed and saw the bouncy houses and skating area. We then walked in the direction of the trampolines and found the front desk. His customer service was severely lacking as well. It's weird to have a place that caters to young adults and children with no employees smiling or seemingly enjoying their job. Seemed like a good place but not too sure if we'll be coming back. If the employees have very poor customer service and communication skills, how are they going to respond when an incident or injury occurs. This may not be how it always is, but service was lacking. -Paul Hensley
  • Terrible terrible management! Customer service- non existent. Do NOT waste your money on a party here!! Much cheaper to pay by the child... they don't supply anything but a table for your party anyway. Their "host" stands at the table with a frown on their face and don't even speak. My kids wanted to do laser tag but I won't be giving this place another penny. #RIPPEDOFF
  • My daughter had her birthday party at Plex not too long ago. All the staff went above and beyond to make my experience as stress free as possible. The kids enjoyed themselves and the birthday girl couldn't be happier. I want to give a personal thank you to Krystal, our party coordinator. Krystal was amazing to me from the time I booked my party until the final pizza was eaten! Thank you for reminding me what wonderful customer service looks like. Thanks!!!
  • It's OK for the price, however is very unorganized and teens are the only people working there so you know what kind of service you'll have. It could be decorated much more fun and creative. Specially in the skating ring.
  • I lost my phone here today after jumping in the trampoline park section. One of the staff members helped me search for it, however, using semi-foul language. I am 13 and should not have to be exposed to the word he used, which in some households is considered a bad word to say or hear. Also, I asked one of the staff members to make an announcement that I had lost my phone from the front desk and he did no such thing after saying that he would. There should be more warning signs all throughout the establishment, and plainly visible, to leave phones behind, because I didn't see a single one. I would not recommend coming here without a safe place to keep personal items, as well as with small children due to the use of semi-foul language by at least one member of the staff.