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JACK Cleveland Casino, Cleveland

(3.1/5 based on 6,500+ reviews on the web)
JACK Cleveland Casino is located in Cleveland. With our international travel planner, Cleveland attractions like JACK Cleveland Casino can be center stage of your vacation plans, and you can find out about other attractions like it, unlike it, near it, and miles away.
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Reviews
TripAdvisor
  • My husband and I visited the casino when it was the Horseshoe, but we just walked around to check it out. This time, we had time to spare while we stayed overnight for the weekend. The casino is beaut...  more »
  • Took a friend to Cleveland for an evening and we stopped in the Casino. It's very clean and nice. All around it was decorated beautifully for the holiday season. 
  • Had a solid couple of days at Jack. Do NOT gamble on the second floor as the Black Jack payout is less then bottom floor and the service for drinks sucks down there. Overall good experience with deale...  more »
Google
  • This casino is in a bad part of town. Was scared coming from parking garage to door. It smelled bad inside. Too warm. People were rude. Beer was cheap. I won but would never go back. Mountaineer is much better.
  • I really enjoyed this place. I am not a gambler, and only played for several minutes, leaving immediately when I broke even. However, I spent some time there, exploring the place. It is huge, very clean, and as far as I can tell the staff are friendly and hekpful (unlike Vegas). best is that you cannot smoke inside, and that is a big difference. I was there during day time, and it was not busy. One of the dealers on the craps table actually explained me how the game works, and was very nice. I did not order food.
  • I don't understand all the bad reviews, I think this is a great little casino. Defiantly has a Cleveland feel to it. Been there several times and any staff member I've interacted with has been very pleasant and helpful. Variety of games are decent, I do wish they had more tables open at times. I've won several times so no complaints as far as payouts. Only thing I would recommend is having some cheaper tables. Lowest I can find is $10 tables any given time. Other than that, great atmosphere and a fun casino!
  • Had a great time at Jack Casino. It was a nice, and clean atmosphere. Non-smoking was a plus. This was the first casino I've ever been to where domestic beer costs money while gambling ($4.50) and the service was slow on a Saturday night.
  • I had the most horrible experience of my life here last night. We got there about 11:30pm Saturday night to celebrate my daughter's 21st birthday, walked around a bit and got separated almost immediately. I went out to smoke and look for the kids. Well when I came back in I was told that I had to leave because I was intoxicated. I was working on my second beer so I'm not sure what the real issue was. It was the first time I wore heels since I broke my leg but the leg felt okay. I was not rude but the security woman sure was, wouldn't talk to me, just insisted that I leave. I've been gambling in Vegas and West Virginia and was super excited to try gambling in my home town. What a heart breaking experience. Our family memories of my youngests 21st will always me marred, thanks Jack. Had I bothered to read the reviews I would've known to avoid this place! I should have just spent the extra money and taken the girls back to Vegas.