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JACK Cleveland Casino, Cleveland

3.2
#1 of 11 in Casinos in Ohio
JACK Cleveland Casino is located in Cleveland. Make JACK Cleveland Casino part of your personalized Cleveland itinerary using our Cleveland trip itinerary website .
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JACK Cleveland Casino Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
7,177 reviews
Google
3.7
TripAdvisor
  • I had an issue with parking but was quickly resolved by customer service. A fun experience visiting in Cleveland Ohio.  more »
  • I've been going to this casino since it open as the Horseshoe in 2012. So when they switched over to the Jack,they automatically sent out their players cards. Evidently their cards are only good for e...  more »
  • While in Cleveland we visited the JACK casino on a Saturday night. Being a Saturday night the casino was busy. Slot machines were a plenty with numerous table games. Staff were friendly and informativ...  more »
Google
  • Jacks Cleveland is far superior than Jacks Thistledown. Our host Winnie And Shane are the best. Even when they are not there - they make sure we are happy. The majority of the staff are supper nice. The buffet needs work and more employees. They never seem to have enough clean tables. Other than that we love going there. 🤗
  • So much fun for all different casino goers. If you don't like to gamble the food options are nice and there are bars scattered throughout the establishment. Theres everything from open tables, slot machines and more. baccarat is a go to for a quick way to win some cash. The atmosphere is welcoming and the casino is clean and well maintained.
  • I love Jack Casino, right in the busy, exciting downtown Cleveland. I am a huge fan of the indoor parking garage where you never have to go outside (unless you choose to), well lit on all levels and with visible cameras. I enjoy the slot machines the most. There are the tables on each level of the casino with the high rollers being on the third level. They have a very nice bar and lounge on the third level also, for the high rollers or "K" members. My favorite is the awesome buffet on the lower level. We go there to have dinner quite a bit and just love the food. The stations are perfect, food is hot, and options are many!! We have never encountered a buffet waitress that was not doing her job to the fullest! We tip the waitresses and the waiters every time we eat at buffet and definitely would not tip, if not warranted. We look forward to the buffet 2 to 3 times a month! Great food.....nice variety of slots.......lots of tables......Dj's on the weekends and more.....check it out, we think it's worth the trip!
  • First time here. Parking too damn high. 25$ i went on Sunday. Tried the buffet and i think it needs more variety. Chicken was really good though. But buffet too damn high. Its big an nice& clean. Don't think I'll b going back to EAT. Maybe just gamble
  • Great dealers. However place could of been cleaner. Expect the bathrooms, the staff did an great job they were very clean. I was there 8 hours and didn't see a mess at all. Now parking and getting there kind of stinks and they really done give you anything free. But is close to some cool bars and restaurants you can walk to, you will run into the occasional druggy outside begging for money, but as long as your not a lone you feel comfortable enough.
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