Trip Planner:   USA  /  Ohio  /  Cleveland  /  JACK Cleveland Casino

JACK Cleveland Casino, Cleveland

3.2
#1 of 9 in Casinos in Ohio
JACK Cleveland Casino is located in Cleveland. Make JACK Cleveland Casino part of your personalized Cleveland itinerary using our Cleveland trip itinerary website .
Create an itinerary including JACK Cleveland Casino
map
JACK Cleveland Casino Reviews
Rate this attraction
TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
6,994 reviews
Google
3.6
TripAdvisor
  • The casino is beautiful in the old department store but since Jack took it over things have gone down hill. Poorly managed...One bartender in each of two bars on a Saturday night at 7:30 with the Cavs...  more »
  • A lot people who play the slots just want a little fun. However, this casino's payout is terrible, spending a lot of money, and little pay out to keep you going. Casino is nice, but parking is expensi...  more »
  • If you go during a weekday, it is not crowded so you can look around, spend a few hours betting without be crowded by others.  more »
Google
  • I had a great time yesterday at JACK Cleveland. I was invited to an event to choose jewelry from the Swarovsky crystal collection. There was a band, open bar and appetizers served. My only complaint is there were no chairs to sit down, only tall tables to stand at while having a cocktail and a bite to eat. Women are not "standers" like men who can stand at a bar for hours. 😏 I had free play and spent several hours at the slots going up, and down, and in true fashion, I gave my winnings back to JACK. I still had a lot of fun playing and visiting with others. I ended my visit in the Library, where I enjoyed a free meal, and the company of a very nice lady who was there watching the ball game while her husband played Texas Hold-em. JACK employees are the nicest I have ever had the pleasure of knowing at any casino. I look forward to my next visit. 🤣
  • The buffet has the worst servers I have ever experienced. Never offer refills, you have to endure the stacks of used plates they neglect picking up. The food here varies over the years. Its at a medium low point now. Late 2016 the food was at its peak but service still lacked. Too expensive for the low quality. For a short time last year they had one or two hard working servers. Recently they are gone, probably to better jobs at decent food establishments. I am now gone too. Go to Northfield, much better buffet.
  • Terrible always lose! Waited in line for 25 minutes to get a parking ticket(after I lost $500 in one hour). Front desk lady was rude and gave me a card to swipe.....said I only had 29 minutes so I wouldn't get the parking. So I sat down to play for the one minute I needed, went to swipe the card and had no pin. She wanted me to wait in line for another 25 minutes. Hire some more intelligent staff at guest services. I will not be back. Mountaineer rocks!!!!!
  • Very fun place to spend an evening! I've always enjoyed playing the table games and JACK usually has a very friendly staff that helps with the experience! Will definitely be back.
  • I've been playing blackjack and it's been relatively good. You can't always win. I've been able to stay on a table for 2-3 hours with $200 and leaving with a profit. The only complaint I have is the inconsistency of the recording of your points. There has been times where I play for an hour 25$ a hand vs playing two hours $30-50 a hand and sometimes I will get more points for the shorter amount of time and less money which does not make sense. The casino needs to stay on top of this it's not fair. It's aggraving when I play over 1000 and barely get anything for it.

Plan your trip to Cleveland

  • Get a personalized plan

    A complete day-by-day itinerary
    based on your preferences
  • Customize it

    Refine your plan. We'll find the
    best routes and schedules
  • Book it

    Choose from the best hotels
    and activities. Up to 50% off
  • Manage it

    Everything in one place.
    Everyone on the same page.

Where to stay in Cleveland

Most of Cleveland's hotels are located in downtown, though you can also plenty of comfortable and affordable rooms in the city's outlying neighborhoods. Many downtown hotels offer discounted weekend rates and deals that include tickets to some of the city's major attractions, but if you prefer to stay away from the central part of town, consider the neighborhoods east of the Cuyahoga River. Staying in this part of Cleveland allows you easy access to the city's cultural district, renowned for its museums, galleries, and parks.
Live like a local, find unique places to stay
Millions of travel reviews on TripAdvisor

Plans in Cleveland by other users

4 days in Cleveland BY A USER FROM UNITED STATES December, teens, relaxing, historic sites, museums, slow & easy, popular & hidden gems PREFERENCES: December, teens, relaxing, historic sites, museums ATTRACTION STYLE: Popular & hidden gems PACE: Slow & easy 5 days in Cincinnati & Cleveland BY A USER FROM UNITED STATES February, popular PREFERENCES: February ATTRACTION STYLE: Popular PACE: Medium 15 days in Cleveland BY A USER FROM UNITED STATES October, culture, historic sites, popular PREFERENCES: October, culture, historic sites ATTRACTION STYLE: Popular PACE: Medium 25 days in Cleveland, East Coast of USA & Philadelphia BY A USER FROM AUSTRALIA February, popular PREFERENCES: February ATTRACTION STYLE: Popular PACE: Medium 7 days in Ohio BY A USER FROM CANADA February, culture, outdoors, relaxing, romantic, beaches, shopping, wildlife, popular PREFERENCES: February, culture, outdoors, relaxing, romantic, beaches, shopping, wildlife ATTRACTION STYLE: Popular PACE: Medium 5 days in Ohio BY A USER FROM CANADA December, kids, culture, outdoors, relaxing, romantic, beaches, shopping, popular PREFERENCES: December, kids, culture, outdoors, relaxing, romantic, beaches, shopping ATTRACTION STYLE: Popular PACE: Medium 20 days in Midwest BY A USER FROM NETHERLANDS May, popular PREFERENCES: May ATTRACTION STYLE: Popular PACE: Medium 3 days in Cleveland BY A USER FROM UNITED STATES December, popular PREFERENCES: December ATTRACTION STYLE: Popular PACE: Medium 5 days in Ohio BY A USER FROM UNITED STATES February, kids, popular PREFERENCES: February, kids ATTRACTION STYLE: Popular PACE: Medium 8 days in Cleveland BY A USER FROM AUSTRALIA February, popular PREFERENCES: February ATTRACTION STYLE: Popular PACE: Medium 3 days in Cleveland BY A USER FROM AUSTRALIA February, popular PREFERENCES: February ATTRACTION STYLE: Popular PACE: Medium 23 days in United States BY A USER FROM DENMARK September, culture, relaxing, romantic, historic sites, museums, hidden gems PREFERENCES: September, culture, relaxing, romantic, historic sites, museums ATTRACTION STYLE: Hidden gems PACE: Medium
View more plans