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Steamboat Lake Marina Reviews
ToddWHarrisAugust 22, 2017
Karl (the owner of the marina and boat) was a great host for a few hours on the lake. In addition to a first class, clean and well equipped boat - Karl was a fantastic coach helping every adult get up... more »
John WJuly 30, 2017
My family went water skiing with Carl this past week. He was very patient with us and introduced us to a new activity, surfing. He was terrific. We unfortunately had to cut our time short due to storm... more »
John TJuly 8, 2017
This was a nice little store that serves ice cream cones and has a few necessities for camping, boating and fishing. They have many boats and paddle boards available for rent. more »
AmyAugust 30, 2016
We camped at Bridge Island for the weekend. We had an amazing time. However, my experience at the Steamboat Lake Marina was pretty bad. I walked into the marina on 8/24 to buy a couple of items. There was no greeting from the workers and no assistance. I had to walk up to the counter to get help. There were four workers talking among themselves and leaning on the counter. They demonstrated no interest in helping their customers. When I was told they didn’t have the item I came in to purchase, I asked where I could find it. I was told to try the Roadhouse. I then asked for directions. The response I got was condescending to say the least. It took three people to give me directions three miles down the road because apparently they didn’t think I understood. When I walked away all four of them laughed at me. I put back everything I had in my hands and did not spend a dime there. They made me so uncomfortable that I will never step foot in that marina again. It is unbelievable that these workers don’t treat their customers with respect. Customer service is the most important aspect of any business. These workers need to be properly trained on how to interact with their customers. It is fairly simple. Greet your customers, make them feel welcome, ask if you can assist them, assist them, and thank them for coming in. One tip: Do not make them feel stupid for asking directions when they are from out of town. I don't want to rate this experience with one single star. We also asked for the Manager's/Owner's name to let him/her know about the service, so he/she could correct it, but we were told he doesn't give his number out, so there is no way to contact him. The service was unbelievably bad!
Mike BJune 26, 2016
We reserved a pontoon boat for our yearly mountain lake trip. They had the boat but couldn't get it started. They did give us a full refund, but it was frustrating for the kids to miss the centerpiece of the trip. Next time we'll make sure we have backup plans or rent elsewhere.
Zac HastingsSeptember 6, 2011
If you are planning on camping in the Steamboat Lake/Pearl Lake area, you have to take a day and rent a boat from this place. Totally top notch! In this day and age, it's all about value and this marina offers you a great value. From the guys running the shop, to the clean boats (all pontoons equipped with BBQ's by the way) everything was easy and painless. The best part was probably the fact that fuel is included in the price of the rental. I live in an area with a large tourist lake that does boat rentals as well and ALWAYS fuel is an extra add on, which can end up being almost the cost of the rental alone. All in all, I highly recommend this place for a great day out on the water!
AnonymousMarch 24, 2010
I was camping with some friends up Seedhouse Road and before heading back to Steamboat we decided to hit the lake for a boat trip around the lake. It was very cool and the scenery was fantastic. I'd recommend bringing some food to BBQ. Their pontoon boats all have grills on them.
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