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Batsakes Hat Shop, Cincinnati

Categories: Gift & Specialty Shops, Shopping
Inspirock Rating:
4.2/5 based on 30+ reviews on the web
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  • these people know what they are doing. There long time experience makes them the best in the business. 
  • Gus and his staff are always friendly and eager to help. The guys give the best shine at the best price ever. If you are downtown and those leather shoes are in need of a shine, this is the place to g...  read more »
  • I always enjoy going to Batsakes Hat Shop. I have bought several hats there and the persons working there have been very helpful. I always enjoy talking to Gus. You can always get an excellent shoe sh...  read more »
  • The absolute worst customer service ever! The elderly lady working was extremely quick to judge my age (24) and attire (Sweat pants). Assuming I couldn't afford anything, she kicked me out of the store saying "Buy something or get out" little did she know I am easily worth hundreds of thousands of dollars. Very disappointed in this customer service, I warn all buyers whom expect a welcoming atmosphere
  • Had a great experience there. We have bought several hats from them, maybe that's why.
  • Classic hat shop with attentive help, ready to fit you in the right hat. A great experience for anyone who celebrates the fun of headware.
  • As soon as I walked in I felt unwelcome, I tried to look around at their selection and was told that I couldn't stand in certain spots on the floor. Do not shop here!
  • These past reviews do have some merit, but mainly just the old fashioned feel part. The owners are quite abrasive, they would really like it if the people that came in were looking to buy a hat and not acting like it was a museum. I've bought two hats from there, and I always make it a point to wear those hats there so they know I'm not wasting their time. But I mainly go get my shoes shined now which is very nice, I also brush up on my Greek because that's where the owners are from and always appreciate the effort. My first experience was odd, I went with my girlfriend and we were followed throughout the store, I was mainly taking in everything and after a quick look around I found the woman to be on our tail. Being German I am more used to this than Americans, but it was still odd after getting used to "service with a smile." After she knew I was actually looking for a hat and was wanting to buy she quickly put her guard down. She helped me find exactly what I was looking for on both occasions. If you are going to go here immediately inform the lady of your purpose (first time here and want to see what you have, or I would like to get a hat so I'd like to look around/help me find one now) and she will be much easier than what some other people have said. It was refreshing to see those two give people a taste of their own medicine; while getting my shoes shined I have seen plenty of people walk in and give the owners a history lesson to be proven wrong, but then probably go onto websites and give them bad ratings. I have a friend who works at best buy, and they obviously have to make the customer "always right" so I have heard plenty of stories of angry people telling him a tv is 3D, then buying it and realizing it's not, then returning it and yelling at him for selling the wrong This place is the way it should be, why go into a hat store and not have any intention to buy, or even just to annoy the owners (common occurrence even though there is no value to be gained). So maybe not the best place to browse, but definitely worth it if you are willing to buy or even if you have a future intention and just want to get informed. Just don't expect a walmart experience. The hats are pricey, but for good reason, so don't expect to get away with $20. The shoe shine is great as mentioned and the flash back to a more human time is always nice, and free.
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