Pearl River Resort and Casino, Choctaw

2.6
Pearl River Resort and Casino is located in Choctaw. For travelers who use our online itinerary creator, Choctaw holidays become easier to arrange, with trips to the Pearl River Resort and Casino and other attractions mapped out and timetabled.
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Pearl River Resort and Casino Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
98 reviews
Google
4.0
TripAdvisor
  • Very clean. I played black jack, the Dealer seemed under trained and sloppy but we had a good time in our favor. One dealer lid the chips to the wrong person and had to be corrected and kept fumbling ...  more »
  • Room was clean and looked ok, but A/C thermostat must have been broken, room was freezing and only thing to do was turn it off, then we would get hot so would turn it on. Had to do this all night so n...  more »
  • I bring my two kids to Geyser Falls every year but this is our first time staying at Pearl River Resort and will most likely be the last. I booked a room over the phone after researching the website. ...  more »
Google
  • HORRIBLE HORRIBLE HORRIBLE... where do I start... the customer service reps were beyond rude when getting a players card, either they did not know the policies or just couldn't be bothered... impossible to get a waitress for a cup of coffee, dirty ashtrays, empty drink glasses left on machines, the staff handling hotel reservations AGAIN RUDE... The food at the Bistro was mediocre at best, the wait staff NOT friendly ( imagine that...) I was planning on a two day stay but one day of this nonsense was enough... while the bellhop was a tad friendlier than the rest of the staff, in her haste to get out of the room she managed to slam the door back onto my wrist, no apology was offered, not that I expected one. I will NEVER return to this establishment and I will definitely NOT be recommending it to anyone. There are better places to have fun and not be insulted and made to feel like you are a bother to them. Funny I have to issue a star rating in order to post TRUST me this place doesn't even come close to a one star. As a side note I never expect any casino to pay out, I will say that I have never been to a casino whose slots were as tight as these two were.
  • I came to Pearl River Resort after a long travel from Texas to Mississippi to bring my kids to spend time with my parents for the summer. I chose to come here for a quick mommy's get away before I headed back on the road. I must say their accommodations are great. Every worker I have came into contact with has been very helpful. I thought I had to pay for my hotel room, but no. The system remembers me and had given me a complimentary three day hotel stay. Even though I'm just here for a day. I must say this was worth the trip. #RelaxedMommy­čś│
  • This is my first time reviewing a resort. But I felt the need to let others know. I've read some reviews about the poor service and they are extremely accurate! The food itself was pretty good everywhere we ate, but the service was HORRIBLE. Long waits and kinda pricey. Although there were a lot of families with kids there including us, there is nothing for kids to do! There are zero kids menus at any of the restaurants and no activities for kids other than the water park. So if it rains like it did during our stay, be prepared to have some stir crazy kids. And not having a microwave and or fridge in the room is a huge disappointment for people traveling with younger kids. Now the casino....the silver Star casino was horrible. Terrible dealers and not the best clientele in there either. I recommend the Golden Moon side. But even the GM was not the best. Basically, if this resort was n Biloxi, it would be out of business for lack of quality service.
  • The rooms were nice and big. The casino floor has a good variety of games. The staff here needs more training in customer service. The outdoor pool was in need of repairs badly and the indoor pool was closed due to current repairs. Decent place not to far from Birmingham to go for a weekend especially since we won a little money.
  • We had fun. The employees we encountered were very nice, place was clean too. Eat before you go unless you want to spend $100 for 2 people.

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