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Union Station, Chicago

Categories: Architectural Buildings, Transportation, Historic Sites, Tourist Spots
Inspirock Rating:
3.5/5 based on 500+ reviews on the web
Chicago Union Station is a major railroad station that opened in 1925 in Chicago, replacing an earlier station built in 1881. It is now the only intercity rail terminal in Chicago, as well as being the city's primary terminal for commuter trains. The station stands on the west side of the Chicago River between West Adams Street and West Jackson Boulevard, just outside the Chicago Loop. Including approach and storage tracks, it is about nine and a half city blocks in size. Its facilities are mostly underground, buried beneath streets and skyscrapers.Chicago Union Station is the third-busiest rail terminal in the United States, after Grand Central Terminal and Penn Station, both in New York City. It is also Amtrak's overall fourth-busiest station. It handles approximately 120,000 passengers on an average weekday and is one of Chicago’s most iconic structures, reflecting the city’s strong architectural heritage and historic achievements. Its combination of Bedford limestone Beaux-Arts facades, massive Corinthian columns, sparkling marble floors, and magnificent Great Hall, all highlighted by brass lamps, creates an environment that captures the allure and imagination of passengers and visitors that access its premises. In addition to standing out architecturally, Union Station has features that reflect its commitment to sustainability. In 2011, its lighting system was replaced with more energy-efficient light bulbs and motion sensors, reducing the station’s carbon footprint by 4 million tons annually.
For travelers who use our international travel planner, Chicago holidays become easier to arrange, with trips to the Union Station and other attractions mapped out and timetabled.
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  • Nice place to see the mythical American history courses. Sumptuous décor, avoid peak times, but Sunday is super welcoming
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  • Was here last in September 2016, when I went to see my favorite Baseball team on the road. Arrived and realized I had left something on the train. The Amtrak staff was very helpful in locating my item...  read more »
  • This is a very busy place. Do not have tight connections with another train as you could have an experience of watching your train leave. That did not happen to us, but there was some confusion about ...  read more »
  • This review is regarding the Legacy Club, which charges to allow passengers to relax in a beautifully appointed room with architectural brilliance. It is money well spent! The staff are wonderful, the rooms are stunning and you also get to board your train first. Did I mention it includes wireless service? Spend time here every trip to Chicago. Consistently a great place.
  • The employees in the Chicago Amtrak station for handicap/ elderly are rude and unhelpful. Very unprofessional people within the station and completely unorganized. Once you actually get on the train it's nice and pleasant.
  • The main hall is beautiful and is a work in progress under restoration. However, the actual tracks are in terrible condition. The concrete is crumbling, walkways are narrow and dark, water leaks in from the streets above, toxic diesel fumes sit in the stagnant air, and crowd control is an issue during rush hour. The same hydraulic fluid stain that has been on the concrete with a caution cone for months. It looks like there has not been maintenance on the tracks in decades. Restoring the hall is a start but Metra and Amtrak need to reinvest in the platforms thousands of people use everyday.
  • For the most part, I find Union Station to be easy to navigate and get around. However, sometimes the gates are just too crowded. They should consider adding more seating if possible. I usually end up waiting in the Great Hall which isn't awful but seems way out of the way.
  • Passed through 2 years ago, was very nice. Decent amount of foods vendors and shopping. Could use a few more seats around, had a hard time finding a place to sit. Many good exits up to the streets.
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