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Neiman Marcus, Chicago
(3.9/5 based on 30+ reviews on the web)
Neiman Marcus is located in Chicago. With our custom trip planner, Chicago attractions like Neiman Marcus can be center stage of your vacation plans, and you can find out about other attractions like it, unlike it, near it, and miles away.
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Reviews
TripAdvisor
  • I've been a loyal NM shopper for years, but live 200 miles away. The store has undergone a marvelous transformation. Eye candy full of beautiful displays. Qualifies as a trip to an art museum with ben...  more »
  • The store is lovely. The staff encountered were not. Two gentleman in particular were snobbish and very condescending to customers that did not meet their "criteria" for worthy shoppers. Clearly, if y...  more »
  • This is the must stop to shop in Chicago. We were looking for dresses for a black tie affair. The sales people were so helpful and made our experience so painless. 
Google
  • Who doesn't LOVE this place. Beautiful merchandise. Mark in the men's department is a superb customer service and sales person. Knowledgeable and has great taste.
  • HORRIBLE EXPERIENCES WITH THIS STORE!!! THIS IS THE SECOND TIME!!! I would give it 0 stars but I can't! I bought a Gucci belt online and did store pick up here since it said it was IN STOCK. Even though it said that the belt wasn't ready for pick up until 4 business days later. I went in and 1st of all no one seemed to helped me out. There were no sales associates at the gucci department but there were 3 sales associates talking on the department next to Gucci. After a couple of minutes I found the gift and pick up department. When I bought the belt online i bought it as a gift packaging. When I received the belt it came in a Neiman Marcus bag and inside the belt was in a CLEAR PLASTIC BAG! No gucci box, gucci emblems on packaging no nothing!!! I took the belt out and the belt was in HORRIBLE condition!!! The buckle was cracked, scratched and the leather on the belt was scratch and ripped! The price tag was just dangling by a piece of tapped that was hanging from the middle of the belt. I immediately went back and complain about the belt they send me to customer service and the gentleman there had no explanation for that but also acted as if it wasn't a big deal. I got my money back but no reason why the belt was in that condition. I demanded to speak to a manager to get an answer. After waiting for a while to speak to a manager I finally did. His excuse was that they have a third party warehouse that does all the online deliveries. He said he doesn't have control over that and I get that but 1st of all the belt said it was in Stock at the store why would it come from a warehouse?!? Second of all if it is from a third party company I would expect 5 STAR quality and nothing else. I mean it is Neiman Marcus right?!? For a belt that is more than $400 I expect the full experience and quality. I own a gucci belt that i bought from the actual gucci store and now know if I want to buy something to actually go to the store of the brand, Saks Fifth Avenue, or Barneys but NEVER AGAIN AT NEIMAN MARCUS!!! Last year I bought my wife some Christian Louboutin shoes and when she went to exchange them for a different size they gave her a pair of shoes that were already very well used with the red on the bottom worn off and the inside of the heel black with the box in horrible condition and 2 big dust bags but one seemed smaller than the other one. I AM EXTREMELY DISAPPOINTED WITH THIS STORE AND WILL NEVER SHOP HERE EVER AGAIN. BE CAREFUL WITH THE THINGS YOU BUY HERE ALWAYS CHECK BEFORE LEAVING STORE AND CHECK THE AUTHENTICITY DON'T GET FOOLED BY THE NAME OF THE STORE!!!
  • Beautiful selection of products, excellent client service and wonderful events!
  • Absolutely gorgeous store with a fabulous collection of mid range and high end designers. A favorite of mine for client and personal shopping.
  • Staff very friendly. They seem to have a sense of humor