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Macy's, Chicago

Categories: Department Stores, Historic Sites, Shopping, Tourist Spots
Inspirock Rating:
3.8/5 based on 750+ reviews on the web
A flagship of one of the United States's most famous stores, Macy's draws a large number of visitors and sits on the National Register of Historic Places. Spread out over nine floors in the Marshall Field and Co. building in downtown Chicago, the store features several rooms notable for their luxury, such as one with an ornate vaulted ceiling designed by Tiffany. Be sure to stop by the Walnut Room, the first department store restaurant in the nation, and view its wooden paneling. Keep an eye out for the giant clocks around the building, often used as meeting places. Our Chicago vacation builder makes visiting Macy's and other Chicago attractions simple, and helps you make a travel plan personal to you.
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  • It was fun to stop in for a look. It made me think of the show Selfridge's, when customers were enticed by the grand building. Of course, all the merchandise is modern and some parts of the building w...  read more »
  • I wanna go back. The makeup section alone is a half-day adventure! Great history and shopping outside of Mag Mile! And a lot more affordable, if you look hard enough! 
  • Macy's kept the most traditional aspects of the old Marshal Field's main store such as the Walnut Room restaurant in the 7th floor. A classy, especially for christmas with a gigantic christmas tree ri...  read more »
  • Came for the food. Always busy during the lunch hour. Get there early or plan to eat elsewhere. It's about a 10-15 min wait for grilled items. The seasoned fries are amazing. Have eaten the grilled chicken sandwich (delicious) and the chicken tenders (basic). Sometimes they offer free ice cream or fro-yo. Nice lunch option. Limited seating
  • Great shopping experience. We walked in just to looks around and we got out with $100 worth of stuff and not just one item. Even if the store is on the higher-end in prices they have a lot of sales and can find great pieces at a very affordable price. Very friendly and helpful associates. Loved it!
  • This is such a beautiful store. Even if you do not like to shop, the history here is awesome. Be sure to check out the Tiffany ceiling. This Macys also has an incredible selection of everything, and restaurants on the 7th floor are good. The Walnut Room is beautiful. The people that work at the Dior fragrance counter are amazing and very helpful.
  • This is the second time I've been ignored by the woman working at the Estée Lauder counter. I'm happy to wait while you assist another customer, but at the very least acknowledge my presence with, "I'll be right with you." After waiting a full five minutes, I left - I was not about to help her with her commission. I buy all of my skin products, foundation, and a number of other cosmetics from EL, and I'll happily continue do so at Nordstrom or Neiman Marcus. I'm done with this Macy's - their dirty, disorganized store and their horrendous customer service.
  • Admittedly I am a Marshall Field's girl. I was sad when Macy's took over and changed names. I have wonderful memories of the little Swedish pancakes in butter and maple syrup, of petit fours, quiche, Christmas, Franco Mints. It is ALL GONE. I went to the Walnut Room, the room was shabby, and they divided part of the room into a wine bar? Yuck. There was a display of stained glass windows in the basement. They had some sort of pipe leak and it leaked all over two of the windows. Grrrr. The floors and elevators are in serious disrepair, the escalators didn't work. You can see where the building was beautiful, I remember when it was beautiful. Fields used to make Frango's on site... no more. They used to make their pastries on site, no more. They used to offer amazing food, no more. It used to be more of an experience, destination. Sadly, NO MORE.
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