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Bloomingdale's, Chicago

Categories: Department Stores, Shopping
Inspirock Rating:
4/5 based on 65+ reviews on the web
Bloomingdale's is located in Chicago. Add Bloomingdale's and other attractions to your Chicago trip itinerary using our Chicago itinerary planner.
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  • For those who like shopping in nice surrounds. For men, excellent floor just for men, great selection of clothes and accessories. 
  • Already more common than major brands: Gucci, Max Mara and Michael Kors are here and L'occitane. Only! I don't know why the sellers of the Maison Michel Kors are so mean.
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  • Bloomingdales, also known by the diminutive ' Bloomie's ', is one of the most famous department stores in New York, now belongs to whoever controls even Macy's. Built at the end of ' 800, now boasts an impressive space inside the Trump Tower and offers a large collection of accessories and clothing for men, women and children, as well as jewelry products and sundries ... everything you want
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  • I have been coming here since the opening day. I love this store. Always looking forward to visiting this store on vacation.
  • Pretty highend shopping mall. This place has like 7 or 8 floors. The top floors have some good restaurants and food. There are lots of stores, boutiques on every floor, and the main building was for Bloomingdales. The only bad part is if you are coming from the south, this store is at almost the north end part of the Michigan avenue, so it might be quite a walk until you get here.
  • Fantastic customer service. On par with Nordstrom and maybe a smidgen better. The only downside is that items are not easy to locate.
  • Great store with a good selection of almost everything. Recently bought a raymond weil timepiece, and what would have been a horrible experience, turned into a highly satisfied experience thanks to Gerard (store manager in timepieces).Long story short, The Bad: Called ahead and placed the item on hold (retails at $1900), drove 1.5 hours one way to pick it up, got there 20 minutes before closing and ended up with a piece that was definitely previously returned. I was in a hurry, didn't pay to much attention, bought it. Came home and noticed all the scratches on the ENTIRE watch! (not just a little, but all over the watch). It was after hours, so I called customer service...... HORRIBLE. Wasted over an hour on the phone with a gentlemen (Chris, awfully rude). I was looking for a simple exchange, however, the store didn't have it in stock. Had to be ordered...but one statement ruined it. "Didn't you see the watch before you bought it?" Told me I had to go back to the store downtown. The good: As a frustrated customer with an expensive purchase, I reached out to the store the next day. Gerard (manager) picked up the call. Very genuinely nice, and understanding of the situation. Gave me options as far as returns/exchanges to make it easier on the commute. (3 hrs round trip). I loved the watch, so I wanted to exchange. Not only did Gerard sincerely apologized for the situation (selling a damaged item), but he began going out of his way by a mile to take care of things. He reached out to all the stores in the nearby states, and finally got ONE from Florida. He then communicated with the store manager down in Florida to carefully inspect the piece before overnighting it to his store. Then once received, he carefully inspected it again before giving me the thumbs up! He also offered to compensate for my commute and inconvenience (which I denied, but very nice gesture). He personally followed up with me EVERY step of the way and scheduled a time for me to pick up the new piece. Final Note: Gerard's management skills and customer service really re-earned my business with the store, and even after all the frustration and trouble, I couldn't have been happier as a customer. Big thanks for getting me this new timepiece I really wanted.
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