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American Girl Place, Chicago

4.3
#5 of 38 in Shopping in Chicago
The flagship store of a popular doll brand, American Girl Place combines family-friendly shopping and dining under one roof, located in one of Chicago's landmark downtown buildings. At this location you can explore over 4,800 sq m (52,000 sq ft) filled not only with dolls, but also doll accessories, furniture, and books. Designed as a fantasy world for girls, this doll-themed venue features a full-service restaurant, beauty salon, and photo studio. You can arrange to hold a birthday celebration at the store's private dining area, featuring seating for about 20 people. Save time by booking your dining reservations online, and check the store's schedule for a list of upcoming special events. Plan your American Girl Place visit and explore what else you can see and do in Chicago using our Chicago online day trip planner .
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American Girl Place Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
410 reviews
Google
4.2
TripAdvisor
  • I don't think you can get better than this. When it comes to the American Girl Place in Chicago, Illinois it's a girls dream come true. It brought back memories of me playing with my dolls as a little...  more »
  • We took our daughter to this store on Christmas weekend! Somehow we missed part of the store but it was very busy and two floors. We loved the areas we saw. It was so neat how they had little sections...  more »
  • We had a great time at the AG WaterTower Place. Great layout. Nice selection and display of dolls and accessories.  more »
Google
  • Out daughter had birthday breakfast with her friends every year for years...they each got to pick out a doll to join them. Her brother even loved it. The food is great, and it is perfectly decorated during the holidays. You have to make reservations far ahead of time because they book up. Everyone loved shopping after the party. We appreciate that they focus on history and education. There is a nice diversity of dolls. Downtown Chicago is awesome. Across from the historic Water Tower
  • I love it! the clothes there are nice and my dolls loved it too! GO THERE IF YOU HAVE NOT. please. You will love it.
  • ***Update: We just received a phone call from American Girl Place in Chicago. They called to offer us a voucher to redo our experience. American Girl Place read my review and they are working to make our experience better. I am looking forward to returning with my daughter and revising my review. Thank you American Girl Place. This is a review of the restaurant. We were very disappointed for the price. Save your money and take your daughter with her doll to another nice restaurant in Chicago. On Sunday, Nov. 19 my Mother-in -law, daughter, and I at lunch at the American Girl restaurant in Chicago. My Mother-in-law ordered the BBQ burger. She was never asked how she would like it cooked. When she received her burger it was pink on the inside, very pink. So, she sent it back and received a burger that was cooked well. However, it took about 30 minutes to receive the new burger. By that time my daughter and I were finished with our meal. I was also disappointed that we did not receive some type of discount for her inconvenience. Our waitress stopped by our table a few times, but did not stop by as often as a waitress should. Also, I was surprised my daughter did not receive a cup or plate for her doll. I saw other children with a cup at their dolls place, but we did not receive anything. Also, I sat in a booth and my seat felt very low and uncomfortable. Overall, I was really disappointed with the quality of the food for the price. 3 burgers, juice, and 2 glasses of wine cost us $77. My daughter's smaller burger, fries, and drink cost more than ours ($19) and she didn't receive anything extra with it. Very disappointed and will not be returning or recommending this restaurant to my friends.
  • My daughter loved this place. She could have spent all day looking at all the dolls. If you are a fan of American Girl dolls, this is the store for you, but be prepared to drop some money.
  • I had to come home and write a review right away. This was our 1st time visitng this American Girl store. My 4 (almost 5) year old daughter had a awesome time today!!! A very nice and amazing employee made my daughter's day today! She made her feel super happy and special. Unfortunately I did not catch her name but I hope this employee knows how much we appreciate her kindness and great customer service. Thank you to your employee and American Girl store for making our 1st experience at your store so rememberable!!!!!
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