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Harrah's Philadelphia Reviews
John MAugust 14, 2017
There is still a lot of work to be done from customer service to player satisfaction. The morale of employees is low. There are dealers that don't even speak when dealing at times and others that are ... more »
8vickiqAugust 14, 2017
Limited table games available to play, a bit disappointing, areas were clean, beverage service was readily available, enjoyed my time there more »
H6703CHkarenfAugust 14, 2017
We was at the casino that was very clean and the casino floor representatives were very hospitable. There were various games that included the most popular as well as some new games that we played tha... more »
Sue BJune 23, 2017
The Cove Steakhouse is out of this world. My family celebrates events here often and the service is fantastic, as well as a great menu. Then of course, after dinner great entertainment in multiple places. Spend a summer day watching the horse races, dine for dinner at The Cove, then hit the tables for great fun. You can call in advance and speak to a table host to reserve a poker (or whatever you play) for just your family and game together!
Sal InzoneMay 15, 2017
Being a diamond member, I expected a little quicker service and professionalism. They need more ventilation. The cigarette smoke is just lingers. The slots are fun to play in. I like black jack myself. The service needs to be quicker on drinks. I ordered a water and it took 20 minutes to get to me. A WATER! In neutral in this. Can't totally complain but pick up the pace.
Jeff SteinerJuly 2, 2017
Typical PA casino. Dining options are limited but since it is a locals casino most people just go to gamble. Seems like they did some remodeling to make the place a little brighter. I like the windows where you can actually see outside.
Bob BryceJune 17, 2017
Went to see the races Friday night. Everything went smoothly. Met Jody Mac. Tellers and all employees were courteous. Decent band. Nice time.
Laura MooreJuly 10, 2017
Today concluded my playing at this ghetto low rent casino. The parking lot at 9am looked like a dumpster exploded. The stench of urine must be reported to the board of health. I am sure that breathing in that urine is not healthy. The inside went down hill as well. In the between slot machines was with filled with cigarettes over flowing the ashtrays, cups, beer bottles. Most of the machines the spin button is broken. Some of the staff look seedy.
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