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Spectrum Center, Charlotte

(4.2/5 based on 400+ reviews on the web)
Spectrum Center is located in Charlotte. Plan to visit Spectrum Center during your Charlotte vacation using our convenient Charlotte itinerary planner.
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Reviews
TripAdvisor
  • The arena is a great place to watch a basketball game. The screens are 1080p and it's amazing. It's family friendly too. But the prices on concessions need to go down they are really high.  more »
  • We were here fr a convention, The sound system is deafening. Very little food options compared to other arenas, and of course ridiculously expensive. Good customer service  more »
  • The staff of the Spectrum Center were very courteous and professional as over 25000 independent business owners learned from the best in the business.  more »
Google
  • Hornets! The hornets games are nice to go to. Getting around the Arena (Spectrum Center) is fairly easy. The staff is friendly. The crowd seems to always have a good energy (most of the time). I haven't experienced any "bad eggs" at any of the games. And the restrooms or always pretty clean. Not some of the nasty ones I went to as a kid.
  • Nice facility but $9.95 for a bucket of popcorn that's "bottomless" but not really. It couldn't be refilled for our ride home (popcorn vendor closed down and was cleaning up before the event ended). I'm not talking about a large theater bucket of popcorn. More like a medium. I had to pull out a debit card for one bucket of popcorn. My tickets were $120, merchandise purchased $125 but I didn't feel raped until my son asked for popcorn at intermission, stood in line for 15 minutes to find out the cash I had on hand wouldn't be enough for a measly bucket of popcorn... I'll never complain about beer prices at the stadium and amphitheaters again!
  • The security procedures in place during my circus visit were questionable at best. Long lines at entrance did move quickly, but were discouraging to anyone who who did not arrive at least 30-45 minutes in advance of show. I consulted the website to inquire if a legally permitted Concealed weapons holder could bring a firearm, and was not surprised to find out the answer was no. I was surprised at the vague language posted on the website and at the entrance that prohibited weapons, and even more surprised when I was denied entry due to a pocketknife that many gentleman might carry. I was offered two options in the interest of safety by security personnel, discard in trash, which some people did (not me) or return to vehicle and leave it there. I returned my pocket knife to my vehicle and then rejoined the line at the end. When I went through the metal detector I was asked to remove the items in my pockets and my cellphone, which I did. As I passed through the detector which sounded an alarm (probably due to my belt buckle or watch), I was waived through and hand scanned with a wand type device, being asked to place my palms out toward attendant. She inquired if I had any additional items in my pockets, which I did, so I removed the plastic holder of Chapstick and placed it in the bin, she immediately returned all items to me and waived me through without any further scanning. Another member of our party simply placed his pocketknife in his spouse's purse and proceeded through security without incident as the purse was not inspected. The lines were not very well defined until 10 feet before security checkpoint by a metal barrier and plenty of people were walking around those currently in line as it was just a crowd of people until that point. The seats were very tight in width which was expected for stadium style seating, however the distance between the knees of a seated individual and the seat in front of them was so tight that one was forced to stand in order to allow others to pass by to their seats and the protruding cup holders made this task even more difficult. If a return visit is made (very unlikely), I would pay extra for box seats as this was an uncomfortable visit due to the seating arrangements.
  • The check in was simple and easy. It's been a while since I visited the arena so now that's it's updated as"Spectrum" I loved it! Family friendly. Greeters everywhere you turned offering smiles, handshakes, and assistance if needed. Just a very nice atmosphere.
  • I am highly disappointed with my experience tonight. Back in October, I purchased two tickets online for the Golden State Warriors vs Charlotte Hornets game as a Christmas gift. We had been planning the trip for months in advance and were very excited for this day, as it would've been our first NBA game. We both left work early and drove 3 hours to Charlotte, only to be turned away by the game day staff who told us the guaranteed verified tickets were invalid. After showing a manager our confirmation email as proof of the transaction and seat numbers, and having someone check the seats and confirm they were empty, they said there was still nothing they could do for us. Someone worked to save up for those tickets and put in time and effort to plan the trip, knowing that they still have to return for work early in the morning. So now, the organization gets the money we paid for the tickets, regardless of the fact that they refused to let us in. Seems fair, right? I know their thought process is that a complaint from us is relatively trivial compared to the profit gained from the thousands of others who were able to enjoy the game. We both have worked in customer service in the past, so it was easy to recognize that the situation could have been so much better handled. This happens when employees clearly only want to get the job done and could not care less about the others involved. I suppose, in this case, money doesn't care about people.