Jacques Torres Chocolate, Brooklyn

Factory Tour · Gift & Specialty Shop
The namesake of Jacques Torres Chocolate was the youngest to win the Meilleur Ouvrier de France (Best Craftsman of France) award for his pastries. Torres combines his traditional French pastry- and chocolate-making techniques with daring recipes from his adopted home in America to produce enticing flavors. You won't want to miss the hot chocolate--voted Best of New York. Many visitors stop by after the long trek across the Brooklyn Bridge. Take a peek into the factory through a viewing window. Check the website for other locations. Add Jacques Torres Chocolate to your Brooklyn travel itinerary, and discover new vacation ideas by using our Brooklyn road trip planner.
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Jacques Torres Chocolate reviews

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TripAdvisor traveler rating 4.5
338 reviews
  • We had high hopes for this place, especially given the reviews and the fact that we are fans of Jacques Torres. The store feels neglected, unfinished and sad. The service was even worse. I can't help....  more »
  • I was taken to this place for the hot chocolate by friends and it was simply amazing. The best hot chocolate ever I have had in my life!  more »
  • There wasn’t anything here I didn’t want to try! We bought a custom box of 12 chocolates (meaning we chose the ones we wanted) for $27, and three of us ate every one while we were sitting at one of...  more »
  • Great experience stepping into the shop. I was actually very surprised to run into this establishment, just window shopping. I ordered 1 cookie and thoroughly enjoyed it. I do hope to make it back sometime in the future!
  • I make it a point to visit whenever I'm in Brooklyn. World-class chocolates. You can buy just one or build your own box. The hot chocolate is exceptional.
  • Terrible Saturday afternoon experience We love this place .. and it pains me to say it is no longer worth a visit .. ice cream tasteless.. order and pay on main line =melted ice cream No service on individual chocolates Asked for a pound of the bark as we had planned to send to UK to family but the server shamed us to 1/2 pound. Asked for pecan cookies got home and they are wrong cookies Had a hot Chocolate order but no receipt My husband noted their sign no receipt it’s free but they quickly got a receipt to hot Chocolate area All in all it’s a hideous experience Another example of a brand not able to scale and keep their DNA .. Order online
  • Great Chocolate Store with and ice cream shop but its on the price side. The chocolate selection here is great and there is a place to sit and enjoy chocolate along with coffee and ice cream.
  • I didn’t know one scoop of ice cream would be the size of a golf ball. I bought two one scoop cones for ten dollars. Definitely not worth the money, which is unfortunate because the ice cream itself was good. The woman scooping the ice cream barely put any sprinkles and when she scooped the ice cream cream she proceeded to take some ice cream out of the scooper. I have had better ice cream that’s worth the price at other places. The customers standing before us had to order a single, then a double, then a triple just to share it with their daughter because the woman scooping ice cream scooped small golf ball sized scoops that were already melted. Very disappointed in this experience.

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