North Star Mohican Casino, Bowler
Categories: Casinos & Gambling, Fun & Games
North Star Mohican Casino is located in Bowler. A visit to North Star Mohican Casino represents just the start of the adventure when you use our Bowler vacation planner to plot your vacation.
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My wife and I just returned from an overnight getaway to see one of our favorite comedians at North Star Casino. Overall, the casino was very nice. A little disappointed there was nothing going on in ... read more »
We enjoyed our overall stay. Rooms were nice. Had fun on the gambling floor. Food in this building is sub par. Menus at three locations are not exciting, waitstaff doesn't care and food was just poorl... read more »
We go to north-star casino,,as a mini escape,, my mom & me!! we like the drive in the country,,the rooms are nice,,very clean, the slots are sometimes a little tight,i won a jackpot last time there fo... read more »
North Star Mohican Casino is a lot of fun. We go there quite often. The food is good there, entertainment is great. The rooms there are very nice as well. They book up fast around holidays, so book early. Great location and overall lots of fun!
The staff ignores you and treat their customers poorly. Their table supervisors have a very bad attitude and even berate the gamblers. I have been to other casinos where the table supervisors and dealers were great and very welcoming to people who were new to certain games. I will never go back to this casino where they treat you like a victim.
If I could add to my review on trip advisor I certainly would. It never ceases to amaze me how much more rude and useless your employees are. I wanted to check my husbands card for points and free play. He can't even get the $ to come up to go in and check. He is to angry so I go up to the counter and ask why he can't get in. She takes the card and says it is working ok. She said there is no free play until tomorrow but the points are on there. Now these are his points to use because he earned them. So I take the card and we move to another machine. He puts the card in and nothing. So I go back and get the same lady. I said, "the card still is not working." Her comment, "WELL THEN MAYBE HE WILL HAVE TO COME TO THE COUNTER AND GET A NEW CARD. " That is his money in there, no free play of course. She saw the money, why does he need a new card if she saw the points. This is more ridiculous every time we come here. You should treat your customers so much better especially now the fun club people can just sit and yak all day. Wanted to buy tickets to a concert. Have a ruby card. On the correspondence I received from North Star it says that I am entitled to a 15% discount. Yeah, right. Oh all of a sudden that does no qualify for anyone any more. Please, after 3 people, none of whom know what I am talking about I finally get one that is polite and tells me they don't do that.
Booked a surprise birthday party for my wife. Showed up at 1 p.m. to see if we could get into the hotel that I booked 2 months prior, and girl at the reservation counter was extremely rude and said that she couldn't tell us anything until 1:30 p.m. and that we needed to come back but even then she might not be able to tell us anything. As if our reservation is top secret. So we proceeded to the star club to get our cards. After waiting in line for 15 minutes with two reps working and two other reps standing with their fingers up their ass I was able to get to the counter and get my card. The the gaming floor was what we expected however I had to slot machines break down on me and multiple other slot machines that refuse to accept a ticket or cash. So overall the slot machines were very tired from other casinos I've been to. I had a slot attendant come over and tell me that they have had a lot of problems and that summer Machines will locked up from time to time for no apparent reason. So we then proceeded to go to dinner at the Longhorn Restaurant. What a joke. We had a group of 9 people eight of us decided to eat the buffet that was a complete joke. $14.99 per person was a complete joke. One of the members of our group decided not to eat because the food looks so shity. After our waitress who was walking around with her head hanging and mumbling everytime we asked her for something. After we were done she brought us our bill for 9 buffets which only eight of us had buffets. We asked her to remove one of the buffets which her response was I need to go have my manager pull video camera to make sure that you did not eat. All of us at the table could not believe what this lady had just said. At this point I don't give a s***, charge me for the buffet just get me the hell out of here. Everybody that we ran into from the staff was terribly rude, seems like they hated their jobs more than anybody I've ever seen. I think that this casino has completely lost touch with what is important, you need to keep people happy if you want them coming back. Especially with Menominee Casino 15 minutes down the road. I will not be returning to Northstar Mohican Casino ever. I would prefer to go to Menominee, Oneida, Potawatomi Carter, Wittenberg Ho-Chunk. Every single one of them are on a completely different level than this b******* place that five years ago was one of the best places in Wisconsin. I don't understand what happened but I would highly recommend not going to Northstar Mohican Casino I would hope that they bring in the management that was in place five years ago. I am the kind of guy that will keep giving the place a try but I have not tried multiple times in the past few years to give them a chance and each time I have been disappointed. PS I was only at this hotel because the Mavericks were playing, Menominee is a much nicer Casino. Good luck
Lately they have reduced the mail coupon promo for eveyone. I have been going there twice a week for many years and am very disappointed in the way I have been treated. Promo is down to only 5 dollars. Bus riders are getting disgusted buses are half empty. I can get more at all the other casinos.So I give them one star rating
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