Renaissance Birmingham Ross Bridge Golf Resort & Spa, Birmingham

(4.5/5 based on 70 reviews on the web)
Renaissance Birmingham Ross Bridge Golf Resort & Spa is located in Birmingham. Plan to see Renaissance Birmingham Ross Bridge Golf Resort & Spa and other attractions that appeal to you using our Birmingham trip itinerary builder.
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Reviews
TripAdvisor
  • Played Ross Bridge last week and was absolutely thrilled by the course. I've played a number of the RTJ Trail courses and this one has been the best. Excellent service, starter and pro shop were great...  more »
  • Great, time spent at hotel, plenty of activities and funs things to do. Enjoyed the room the bed and steam tub.  more »
  • Beautiful course with stunning views around every corner. The course was in great shape for Nov and is fun and very challenging. It is fair but make sure you bring your A game. Lots of bunkers and slo...  more »
Google
  • The property is fantastic, but my expectations were not met. If this were a fairfield or courtyard, I would have given them 4-5 stars, but this is a Ren, and I expected more. I'm a platinum member, and my room preferences say, "high floor." I was put on the 4th of 6 floors. Is this a high floor? I was only staying for 1 night. How difficult could it have been to put me on a higher floor? I'm a platinum member - shouldn't my priorities be at the top of their list? I completed a mobile check-in, but my check-in folio/key cards were not printed at check-in. I received a mobile alert saying my room was ready. Typically when this happens, my keys have been made and my room set aside. Not this time. The front desk clerk looked for my keys, came back empty handed and searched her computer for me. This took a minute or so - typical check in. I was hoping she was looking for an upgrade for me. This is a Ren, so they probably have lots of suites or rooms with cool balconies/views (they obviously do from the outside). Instead I got a standard room on the 4th floor. When i got to my room, there were cookies, lemonade, and a note waiting for a different guest (there were personalized notes and a letter for the other guest). After taking a bite of one of the cookies, I called the front desk to let them know I was checked into the wrong room. The front desk told me that I wouldn't need to change rooms, and that someone would be up to collect the letter (and perhaps the cookies and lemonade? Not sure...). I waited for 20 minutes or so, and no one came. I figured I can't wait all night for a clerk, so I went down to the pool. I assumed someone from the front desk would just go in my room and retrieve the items for the other guest. When i came back up, the items were still there, and no one came to get them. Not a big deal, I like cookies and lemonade too. But it begs the question: Where were my cookies and lemonade? Did some other guest get cookies and lemonade addressed to me? I doubt it. Again, I'm a platinum member - shouldn't I be getting cookies and lemonade (for the record, I prefer cookies and milk, but this lemonade was actually quite delicious)? When I woke up the next morning and attempted to shower, I was met with a constant burst of cold water. I tweaked the settings thinking it may be plumped backwards, but to no luck. This property may have old pipes, so I let it run for probably another 5 minutes (not an exaggeration) - I was getting luke-warm water at this point. This was at 5:45am, so surely I mustn't be the first person pumping hot water through the building? I decided to hedge my bets and turn the hot water on in the tub, and the sink. I let these run for about 1 minute. Realizing I was going to have to take a coldish shower this morning, I took a deep breath and got in. After another minute or so, the shower DID warm up, but it honestly took somewhere between 5-10 minutes of running the hot water to get a passing shower temperature. Very bizarre. I got dressed, went to the restaurant for breakfast, and waiting by the sign that says, "Please see hostess for seating" for probably 5 minutes with no one around. It was probably 6:40ish at this point, and there were 2 other parties eating breakfast in the dining room. I gave up waiting, and finally decided to seat myself. At this point, I made eye-contact with a couple of the restaurant workers, and someone finally came over to greet me and seat me. It ended up being my server. She was very nice and prompt after that - but getting a seat took longer than it should have - especially with a big sign telling me NOT to seat myself. After this snafu, the breakfast was INCREDIBLE. The food was excellent for a buffet, complete with an omelette station. Everything was fresh and delicious. The breakfast itself made me want to plan another trip to b-ham. The checkout was fine and uneventful. I did not receive a printed folio under my door like i'm accustomed (and prefer) to. Overall, the property was very beautiful, but they have some things to clean up.
  • Outstanding property, very attentive staff, and beautiful vistas everywhere you care to look. The food was great, both at the Clubhouse Grill and at Brock's. The rooms were first rate, and nearly every amenity was thought of, and provided for in advance.
  • The check in experience was odd in that they wanted to charge the card again. The staff did not seem particularly nice, just "doing their job" professional....but no welcoming politeness behind it. There was a charge for Wifi.... It was a conference! And the room seemed understocked.... not enough shampoo, no shower cap, no microwave, not enough glassed..... We also had a dirty pillowcase.... For the area and price, I was not impressed.
  • An amazing resort with amazing service. They went above and beyond to make sure we were satisfied and we truly were. Great place!
  • One of the best looking hotels in the area. Great golf course and casual restraint on the golf course. With countless burgers and soups. Pool is fantastic with slide for kids.