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Hard Rock Hotel & Casino, Biloxi
(3.8/5 based on 1,100+ reviews on the web)
Hard Rock Hotel & Casino is located in Biloxi. Plan your visit to Hard Rock Hotel & Casino and a wealth of other attractions, well-known and undiscovered, using our Biloxi travel itinerary maker.
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Reviews
TripAdvisor
  • Love the ambiance and the ventailtion since its not a non-smoking casino. The buffet is a winner and the rooms are comfort, clean and affordable. 
  • This was our first time at hard rock and love all the musical instruments and seeing all the clothing and that the hotel is a pet friendly hotel makes it worth everything!! The staff is great also the...  more »
  • I like the games they have, and their rooms are lovely. However, management and staff aren't that great. It's not a horrible place, as long as you don't have a problem there, because nobody will reall...  more »
Google
  • One of my favorite places to go for some gambling & dining too. Go at least once every month or two. Have a pretty good luck streak here too at the blackjack tables. Dealers & waitstaff are very pleasant. Will return again next month.
  • Each time on our visit to the gulf Coast we tend to eother stay or eat at Hard Rock. We love the atmosphere. It having Starbucks and Ben & Jerry's located inside the resort is a plus. We love coming here but wish their weekend rates were more affordable.
  • Check in was simple and fast. The Hard Rock does require a $100 deposit to stay in their hotel in addition to the rate. Several other Coast casinos require no additional deposit, only a credit card to have on file. Because of the additional deposit I probably will not stay there again.
  • Always look forward to stopping here for a night on the way to and from Florida. The suites in the newer tower are exquisite. The dpinner buffet is excellent but wish they had a breakfast buffet.
  • Hard Rock's 🎸 weekend buffet is mediocre at best and I'd venture to say poor for the price. Burned fried shrimp, cold crab legs, hard cheese wantons, cheesecake that tasted like alcohol probably from getting warm & being on the bar too long and bland mushy mac and cheese. $32 with tax for one person at dinner for subpar food. Returned on 10/21/16 to give this place another shot because I have gotten really good food here in the past. This was by far the worst experience yet! ***Overall poor customer service, & the food quality is garbage. The rooms I've seen in this hotel while nicely decorated are small, there are better casinos on the strip with looser slots, better standard rooms, & anyone can beat a parasite buffet for dinner.*** Here's a full explanation of the most recent fiasco: First of all my sister, her husband, & I, always head to Biloxi in October for Birthday fun. We're all Oct. babies & it used to be common for the Casinos to offer a free dinner on your birth month. To the best of my knowledge none of the Casinos offer this free comp to bottom tier players now. We usually go have dinner & blow through $100 in the slots, & head back home to Pensacola. Hard Rock now requires you to earn 100 slot points for the comp. My sister blew through $140 earning 100 slot points. Their slot point conversion has to be more than $1 to 1 point. So that was disappointment #1. Finally we eagerly head over to the buffet for our traditional crab leg feast. We'd brought my husband & had to pay for his dinner but we all took the time & money to run through 100 slot points before dinner, I went through $40, my sister, & her husband each over $100. So this by no means was a "free" meal. I noticed as soon as I picked up the crab legs that the quality wasn't amazing, & when I got them back to the table I noticed one of my dinner companions dumping his crab legs onto another's plate. When asked he said they just didn't seem right to him & he wasn't going to fool with them. My sister & I however typically only eat crab legs on our yearly outing & so we went to cracking... it became even clearer that the crab legs were not fresh. We both have an allergy that acts up when the eating seafood that isn't fresh so we knew immediately that this wasn't going to be our regular fun feast. The 3rd crab leg I picked up I noticed felt funny & after pulling the meat out of it I flipped it over & found to my disgust crab leeches. (Parasite on inedible crab legs. The interwebs says that these are not on restaurant consumption quality crablegs.) I showed the leeches to my server, who brought over a manager, who said she'd speak with the cook. The crablegs were not pulled from the buffet. The manager nor the server apologized but the manager offered to refund MY meal. I told her it was a "comp" & she said there wasn't really anything she could do. I told her I had paid for my husband's & he deserved a refund too. She didn't offer anything to my sister or her husband though they were at the same table & were just as disgusted. When we left the buffet I headed to the players club where I got basically "what do you expect me to do about it" for an answer. Which was the same response I've gotten any time I've called a service issue into question at this casino. I told them to get me a manager, they brought out the hostess manager who said pretty much the same thing, so I told her to get me her manager, she brought out the manager of the dinning services who apologized & told me there was literally nothing he could do except offer me a free buffet. I told him that I in no way wanted to eat there again anytime soon if EVER, I told him the larger issue was the quality of the food they were serving & that they needed to reconsider their supplier. He disagreed. I asked for his manager & was told he was the highest ranking manager in the casino at the time. (I find this hard to believe) Just don’t waste your money here. Not on the food, Not on the slots, & Not on the tiny rooms.