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Reef Indoor Water Park, Billings

2.7
#7 of 8 in Theme Parks in Montana
Reef Indoor Water Park is located in Billings. Put Reef Indoor Water Park and other Billings attractions into our Billings tour app , and watch your holiday take shape.
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Reef Indoor Water Park Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
90 reviews
Google
4.0
TripAdvisor
  • They have an amazing area for younger children to run and play and get wet. I go there with granddaughter and she thinks it is amazing.  more »
  • I brought my nine and eleven year old to this water park, and it was such a disappointing experience. Half the slides/play areas were closed, and even at that it felt like little more than a somewhat ...  more »
  • What a terrible experience. It was dirty and in need of some serious maintenance. Water build up on the equipment and the leap pads were torn. The hot tub was not at a 102 degrees as the website state...  more »
Google
  • Had a birthday party here for my son with many family members tagging along. The pools and splash park were really fun for him, and all but one water gun was operating. He wasn't big enough for the big slides, but I sure had fun with them and there wasn't any wait time (around noon). My only beef with the pools is that the smell of chorine was really heavy, but maybe that's expected for an indoor water park build mainly for kids. For a birthday party, I felt like more service could've been included in the price. We went for a pizza to celebrate, and it was going to be an hour and a half wait for it! Their fryer didn't seem to be working correctly for chicken strips (they came out cold), they pretty much ran out of stock on most food items. We tried their pretzels, and found it strange that they spray them with Pam non-stick spray before handing them to you. All in all, I enjoyed going and my kids all had fun, but it'll probably be a while before we head back.
  • I've been here twice now and I must say it seems really fun, if you're a child. For the adults, especially those without children, it's doesn't have much going for it. For the adults there is a wave pool with very small waves. The waves are small enough that it almost doesn't qualify as a wave pool. You'll get more enjoyment from the two waterslides. But I tired of them fairly quick. And then there's a pretty good sized hot tub. And that's about it for the older people. I didn't have any food, but the group I was with did. From what I heard the food stand was a disorganized mess. They were missing several items and if you wanted pizza you had to order it right when you got there because there was an hour and a half wait. I did see another group eating pizza and it looked pretty lackluster. But really I don't think I'm the customer base they are aiming for, and for families it seems like a really fun place to get out of the sometimes nasty Montana weather for a swim.
  • This is a great place for the kids to play - indoors so you're not on the sun with a wave pool, water sides, pool basketball, a younger kid structure that is as good as most outdoor facilities. If grandparents were taking kids on a road trip, it'd be an amazing stop!
  • Its a little spendy for what it is but the kids love it. Very popular for birthdays but the rooms are not temperature friendly for spectators (VERY HUMID). I have seen the lifeguards in action and they are very responsive. I feel like my children are safe even if I'm not with them. Life jackets are also provided but are limited.
  • I just had a party here today rough start. They were slammed and late with the food and some of not the most informed employees. BUT THE MANAGER Annette saw I was upset when I talk to her she did make things right. She said she was trying to fix some operations issues that w a small why she got called in today. She was working on the top fix them long term. All and all Annette had great customer service and I will give them another shot.

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