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Palm Island Indoor Waterpark, Batavia

(120+ reviews on the web)
Water Park Water / Amusement Park
Palm Island Indoor Waterpark is located in Batavia. Using our international travel planner, Batavia attractions like Palm Island Indoor Waterpark can form part of a personalized travel itinerary.
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  • Brought my 3 year old daughter and she had a blast! Lifeguards Eric and Cameron are amazing with the kids. (My daughter thought she had to high five every lifeguard to go down the kids slide!) The wat...  more »
  • Little too much chlorine, but I have seen way worse.. Was ok for money, kids loved it! 2 slides was just right.  more »
  • I have taken my grandchildren there and they loved it.. There are life guards all around the pool area. Their prices are reasonable.  more »
  • I love this place specially as a quick inexpensive get away with the family. Water park pools are perfect for toddlers. Theres a big Jacuzzi. Basket ball pool & extra pool outside, 2 big slides
  • Dirty hotel andthere was a microwave in the room that I had to pick up and move to another spot in the room to plug it in cause where it was situated, it wouldn't reach an outlet. Subpar breakfast buffet. The water park is also kind of rundown but the kids enjoyed it. They thought the whole thing was great. Oh to be a kid.
  • We had by far the worse experience at the concession stand, besides way over priced the staff did nothing but argue with each other as they were taking orders! I waited 45 MINUTES for 3 soft pretzels one cheeseburger a coffee and small soda, people came and went, orders came and went, Finally when my order was ready, i took it to my table and the soft pretzels were cold!!!! I went back up there and told them and that i would also like a fresh hot one, you would have thought i asked for prime rib! The staff needs some training on how to be professional to customers and to make food! Asked to talk to the manager , he was not any better at all. He said with a sarcastic tone we had a bit of a rush, i said what?? You have 3 people back there and there was maybe 2 people a head of me! He said well we take our time this isnt Mcdonalds you know! Over all he was useless and i can see now why his workers have the attitudes they do. Gosh thank goodness they dont work at Splash Lagoon they would be blown out of the water! Needless to say i wont be back and i will tell anyone i know if they do go there, stay far away from the concession stand!
  • Price is crazy for the size of the place. Not much to do. Staff wasn't very friendly at all. There was so much chlorine that a few minutes after walking in my eyes wouldn't stop burning. The guards hardly pay attention and acted like they were too good to be there. I refused to buy food there.. was nothing special so I wasn't wasting any more money. My advice is to only go if they are having a cheap special. NOT worth $20 a person.
  • Bed bugs-a group of 10 of us had 2 different rooms. 1 of the girls had a bed bug crawl up on her while napping. Called the desk, took 20 minutes for someone to come up. In that same time we had everything packed. Went to the desk and the Manager on Duty was a smug prick. Took no ownership. Didn't want to refund the second room. Eventually refunded it and then dissappeared.