My Best Friend's Barkery, Banner Elk

4.2
#11 of 12 in Things to do in Banner Elk
My Best Friend's Barkery is located in Banner Elk. To visit My Best Friend's Barkery on your holiday in Banner Elk, and find out what else Banner Elk has to offer, use our Banner Elk itinerary planning website .
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My Best Friend's Barkery Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
22 reviews
Google
4.2
TripAdvisor
  • I stopped in for the first time to buy a little doggie goodie for my best friend since she had had her first vet visit and had done so well. I was chatting with the owner about dogs, food etc and happ...  more »
  • The owner recently expanded and the spacious store has everything for all dogs. Great selections. Fairly priced. If you have any dog-related questions, they're always eager to help and offer advice. I...  more »
  • Really has a lot of stuff crammed into a very small space. Found a couple of items. There was a little Pekingese there that snapped at our dog when we came in. I didn't appreciate that at all. The sto...  more »
Google
  • We were immediately greeted by the owners 2 dogs, Sara and Peaches. What cuties! They have a huge selection of items for your dogs or cats. Food, treats, toys, clothing, accessories, at reasonable prices. Very friendly staff/owners. A great place to support a local business. We spent a lot of time just looking around, talking to the owners, and loving on the pooches.
  • I went in here and was excited about doing business with a local shop. My dog had just had her first vet visit and we wanted to spoil her with a cookie or something from the bakery. There were very few baked items and they were on the expensive side. I started talking to the owner about dog foods and she was so rude and childish I will never go back. I was talking about the million dollar lawsuit Blue Buffalo settled and she flat out told me I was wrong, not once but three times. She explained there was a recall with the cans, which I was familiar with. I explained they also had to settle a multimillion dollar lawsuit due to the chicken by products being in their food. I felt like I was back in middle school with a conversation that went no they didn't, yes they did, no they didn't, yes they did. She said she carried it for her clients and I was wrong. So great customer service lol!! Since when do you ARGUE with a customer. A simple Google search on her part on her computer would have enlightened her. I will never be back.
  • We were very excited to go in this store, but a poor choice of words by an employee cost this business many potential sales. Define stupid (which is what the employee referred to our family as): If you don't want your dog to go outside the store, then don't let him stand at the door entrance, unleashed or attended to.
  • An employee called my family stupid when we walked in and a dog went outside. There were 8 of us going in and we attempted to stop the dog but it went out. Two of my family members went after the dog and the employee ran out calling us stupid and asked how we could just leave the door open and let the dog out. My suggestion to her is that if she doesn’t want the dog getting out it should be better trained or leashed. I was super excited about going into the store and buying my fur baby lots of goodies but after that experience I left without spending a dime.
  • The name of the store made us think it was a bakery. They only had 2 kinds of cookies and apparently they'd been there all summer. They had A LOT of supplies though, for how small the place is.

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