Baltimore Spa and Salon, Baltimore

4.3
#4 of 21 in Spas in Maryland
Spa · Spa / Wellness
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Baltimore Spa and Salon reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
73 reviews
Google
4.4
TripAdvisor
  • Massage was awesome. The ambiance was very nice. Felt very relaxed. Even the valet were very pleasant.  more »
  • Went here for a bachelerotte party and the staff was fantastic! There were 10 of us and we all were getting different services and they accommodated us with no problem. From the massage to the...  more »
  • Well for starters, we had high expectations because of the reviews and rankings within the area . Unfortunately, this spa was underwhelming and did NOT meet our expectations. This is all surprising...  more »
Google
  • Amazing, amazing, amazing. I was in town for a wedding and had gotten my hair done at another salon which I ended up hating. I frantically called around looking for somewhere that could take me last minute on a holiday weekend. Thankfully I ended up in the hands of Michelle, who saved my day. She styled my hair exactly as I had hoped for and exceeded expectations. The receptionist was so helpful trying to find something that could work with my limited time. Even though it might have seemed like a small thing to her, it was a life saver to me and customer service like no other. Beautiful salon, with some really awesome people who work there.
  • I came to Studio 921 under the recommendation from a co-worker. I made an appointment with Rachael Pietra and was thrilled with the result. I've been working on rehabbing my hair by growing out an old dye job and using heat styling tools less frequently. I have thick curly/wavy hair that usually intimidates hair stylists. I explained exactly how I style my hair to Rachael and we talked about what I was looking to get from the appointment. Rachael checked in frequently to make sure I was happy with the length she was cutting off. I'm thrilled with the end result. I can wear it washed and curly or blown out to achieve different looks that still look really put together. I'm VERY happy with my end result! Look forward to returning!
  • Nail tech was spectacular. Highly recommend, worth every penny.
  • Thank you for Candice for doing an incredible hairdo for me for an event.
  • My husband and I both tried out this salon. His hair cut was mediocre. Mine was pretty good. The reason for the low review is that we both were treated really poorly by the front desk guy. My husband and I went on different days and he and I were both treated rudely by him and it was very off-putting. It was both of our first times at this salon and you would think he would want us to feel welcomed and want to come back. I asked a question and was ignored by him and he acted like I was an annoyance when a regular walked in. I said good bye politely as I walked out and was ignored. The front desk manager needs to greatly improve the customer service, as I have the feeling we aren’t the only ones who have had this experience. Undecided if we will come back.

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