Immersion Spa, Atlantic City

3.2
#2 of 6 in Spas in Atlantic City
Immersion Spa is located in Atlantic City. Plan your Immersion Spa visit and explore what else you can see and do in Atlantic City using our Atlantic City day trip app .
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Immersion Spa Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
76 reviews
Google
4.0
TripAdvisor
  • My 3 friends and I had a Spa Day here. The facility, views and services were all exceptional. I had a Lemongrass Exfoliation with Steve. He is a Bon Jovi looking kind of guy and excellent at his servi...  more »
  • I booked a pedicure thinking it would be a luxurious experience only to be taken to the nail room which is basically a closet. The pedicure tub was on wheels and I sat in a glorified waiting room chai...  more »
  • Just came back from a Mother’s Day weekend retreatThe staff was warm and accomodating...forgot your hairbrush, no problem! I didn’t feel that the atmosphere was dated, it was all neutrals and very rel...  more »
Google
  • Pool area is lovely...that is the only redeeming factor. Spa is low on skill and service for a high end property. Very sad and disappointing. Manager looked liked she rolled out of bed
  • My Massage was great but the actual "spa" was underwhelming. Needs to be updated and cleaned! Everything seem rusted...blah
  • All I can say is WOW !! This place was amazing it's one of the most beautiful spas I've been to. The experience was awesome from the moment of check in til the final ending when our treatments were done. Me and my sister had facials and both really enjoyed them . I had Kim and she had the softest hands and really had me glowing by the time we left. The amenities were awesome between the hot baths , sauna and even took a quick dip in the freezing water bath . Unfortunately the lap pool wasn't up and running when we came but it made no difference because we enjoyed it just the same . The waiting area was beautifully decorated and they had teas, juices and waters for you as well as some fruit and nuts to snack on. They entire spa was on the 32nd floor with a view of the harbor . All the rooms had towels readily available for use and the showers had all the things you needed shampoo, conditioner and soap and even lotion . So you definitely don't need to bring with you. It's definitely worth the money in my book just for experience alone I would come back.
  • I booked a well needed massage at immersion yesterday for today at 3pm. I booked immersion instead of toccar because I really enjoyed the pool/steam room and views. After my massage i went to use the pool and was told it was closed for a private event. I asked to speak to the manager because I was upset that I was not informed of this when I just booked this appointment yesterday afternoon. The manager said it was too long of a walk for her to walk over to me and asked to speak to me on the phone. I got on the phone and she was extremely unpleasant. She merely repeated what the spa attendant told me ...that it was unavailable. She then told me “what would you like me to do ?it’s closed !and there’s nothing else I can say”. Very disappointed in my experience today and certainly after spending $240 on a massage I did not need to come out and deal with that stress as well as disappointment. Managers name is Kate . She then called back and offered me $30 off my $240 massage. To me it was not about the money it was about the fact that I wish I was informed of this yesterday because I would’ve booked the other spa on the other side had I known. Compounding this was the managers uncaring and Unpleasant demeanor towards me. She told me this was a last-minute event which I find very hard to believe since you can’t even book dinner reservations for over 12 without speaking to special events and going through a whole process of waiting to be called back. I get massages here fairly frequently but it looks like it’s time for a change. Next stop is ocean resort . Customer service seems to be at a all time low here
  • First time getting a massage here... It was absolutely out of this world the Masseur Chris knew every thing to make my back and feet really feel really good! I will recommend the immersion Spa to anybody that is looking for pampering or a massage!
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