Big Splash at Arrowwood Resort, Alexandria

2.4
#8 of 8 in Things to do in Alexandria
Big Splash at Arrowwood Resort is located in Alexandria. Add Big Splash at Arrowwood Resort to your Alexandria travel itinerary, and discover new vacation ideas by using our Alexandria vacation site .
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Big Splash at Arrowwood Resort Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
56 reviews
Google
3.0
TripAdvisor
  • Had a blast with two kids ages 3 and 6. Fun slides and play structure for kids. Two person tube slide is also a lot of fun.  more »
  • The water park itself was pretty fun and the staff at the desk were a joy to talk to and work with. It seemed odd that there was an age limit set on the hot tub area but for the most part they had wat...  more »
  • We've been to Big Splash twice now and my grandkids never seem to tire of it! I notice there are a lot young families there with small kids - there is a section for wee ones that's not more than a cou...  more »
Google
  • The letter I just sent to Arrowwood: I am writing to express my extreme disappointment in your resort. We are currently driving to a different hotel after checking out a night early from Arrowwood. The service I have received over the phone with the new place already is more than we experienced with Arrowwood. The lack of friendly and helpful staff, along with dirty and poorly maintained accommodations and amenities, is simply unacceptable. During our entire 27 hours at your resort, ONLY ONE staff member was happy, friendly and helpful to us. ONE. The rest of the staff appeared miserable and of absolutely no help. The fact that housekeeping hadn't been in by 4:00 is laughable. The state of the room alone was appalling. Stains in the tub, toilet and ceiling, completely shattered lamp shades, broken ceiling in the bathroom and a moldy refrigerator to name a few. This is just in our room and doesn't cover the state of the pool area, outdoor center or restaurant which were equally as disappointing. Experiencing something this disappointing and disgusting has forced me to send this e-mail. What an extreme disappointment and waste of time and money for our family.
  • Pasta bar Friday nights is wonderful.

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