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Crossgates Mall, Albany

(100+ reviews on the web)
Shopping Mall Shopping
Crossgates Mall is located in Albany. Arrange to visit Crossgates Mall and other attractions in Albany using our Albany trip itinerary builder.
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Reviews
TripAdvisor
  • Stopped here today to kill some time and it was very good. Lots of store options as well as a huge movie theater and 2 separate escape game experiences. Wish we had more time to have done them. Got so...  more »
  • Had a Fantastic afternoon here. Parking was easy and mall personnel super helpful when looking for specific sizes or items. All in all a good experience!  more »
  • Shopping options are minimal in Albany for this relocated New Yorker, so the sight of so many boarded up stores in this Mall greatly saddened me. Yes, they have signs that this or that store is coming...  more »
Google
  • I love the proximity of this mall to my work and apartment. The parking arrangement is a little strange, but not so hard to navigate once you realize you sometimes have to go back out to the main road to get from one lot to the next. There are very few empty store fronts compared to the malls I see in cities of comparable sizes around the state and this mall is usually calm and I do feel safe when I'm here. There aren't usually bands of roving gangs of hoodlums like you see elsewhere either.
  • A melting pot of humanity with a variety of stores. Always changing up your options. It's relatively well maintained, but it's a huge parking lot and it's too easy to get your ass lost the first time you try to go. I recommend taking 3 pictures of where you park. What your car looks like right now the closest store and what the road looks like from where you parked. They have a multitude of comfy seating spaced out an elevator and 2 escalators on either end.
  • Cross gates mall offers some stores that I do not have access to elsewhere in my area of New England. I'd say it's better than most other malls in the area, with two stories of much more stores however I find the cleanliness in some common areas such as the food court and bathroom lacking in sanitation. If you're in the area though choosing a close mall, crossgates is overall probably your best option for wider variety of stores and wares
  • I really like this mall but the last time I was there some of my favorite shops had left. As a handicapped person the mall is accessible but I wish they had installed more elevators to make it easier to get to the upstairs.
  • Nice Mall with lot's of stores, very quiet when I went during the middle of the week. I am sure it get's packed on weekend's and Holiday's. Employee's were great in all the stores I went into.