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York's Chocolate Story, York

4.3
#3 of 262 in Museums in Yorkshire
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At York's Chocolate Story, learn where chocolate comes from, how to make it, how to taste it, and the story of its production in the city. Take a guided tour to hear about York's chocolate-making families and their famous creations, such as Kit Kat bars. Craft your own chocolates at the chocolate-making station, watch a chocolate-making demonstration to see how the experts do it, and taste chocolate drinks and other treats in the on-site cafe. If you're looking for gifts to bring home, the shop sells ethically sourced chocolates. The venue offers online booking as a convenient way to buy your entrance tickets. Before you head to York, plan trip itinerary details with our user-friendly York trip itinerary planner, to make sure you see all that York has to offer, including York's Chocolate Story.
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York's Chocolate Story reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
6,348 reviews
Google
4.5
TripAdvisor
  • This is about the last thing I expected to enjoy. But our visit as a family was fantastic. Daniel was great. Very friendly with my daughter and other kids and generally just a very, very nice and... 
    This is about the last thing I expected to enjoy. But our visit as a family was fantastic. Daniel was great. Very friendly with my daughter and other kids and generally just a very, very nice and...  more »
  • Shop and cafe are lovely We did not do factory as found it expensive When we had other places we wanted to see hopefully we’ll return on next visit to York 
    Shop and cafe are lovely We did not do factory as found it expensive When we had other places we wanted to see hopefully we’ll return on next visit to York  more »
  • Fantastic insightful tour for just me and my girlfriend, we were the first two of the day. Ellie was amazing, very engaging,polite and full of warmth. The time did fly past, and seeing our chocolate.....  more
    Fantastic insightful tour for just me and my girlfriend, we were the first two of the day. Ellie was amazing, very engaging,polite and full of warmth. The time did fly past, and seeing our chocolate.....  more »
Google
  • Had a really lovely experience here. The shop on the main floor is fabulous and is great for finding gifts for various occasions. The tour was interesting and our guide Robbie was witty and did a great job of managing the diverse group. Loved that we got to learn about the history of chocolate production in York as well as produce some of our own creations. Good value for money and a very York appropriate experience.
  • Amazing experience!! Had been recommended by a family member and was definitely worth the visit! The tour guide (I think his name was Daniel?) really knew his stuff and was really interesting to listen to. Fab tour with lots of information being shared, plus all the chocolate samples too!! We decided to treat ourselves to a fondue with marshmallows and strawberries afterwards from the shop. 10/10 will recommend and definitely be back!!
  • Had a lovely experience at York Chocolate story shop. The tour was interesting and staff were very professional. Learned about the history of chocolate and production in York as well as produce. Good value for money and make my own chocolate Lolly to take home 😋.
  • I must admit, I was very impressed. Initially, when I saw that a full ticket cost £15, I thought that this will be a ripoff, imagining that it is actually nothing to see inside. But…..🥰😍after a 20 minute wait the story of chocolate began. I will not spoil the experience for those who have never been, but we just came out and already planning to visit it again tomorrow as our two and half year old fallen asleep at the end when it was the most interesting part for kids. I really recommend this place, very nice experience, plenty of chocolate for you to try and a little gift for each visitor.
  • Love the chocolate and Scarlet’s sweet voice! We all enjoyed her story telling about the history of chocolate in York, from how it started to what we have now. She’s so professional and answered all the questions we had. And more importantly, we all know the trick to show others what to do before we swallow chocolate now! 😆

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