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York's Chocolate Story, York

#3 of 247 in Museums in Yorkshire
At York's Chocolate Story, learn where chocolate comes from, how to make it, how to taste it, and the story of its production in the city. Take a guided tour to hear about York's chocolate-making families and their famous creations, such as Kit Kat bars. Craft your own chocolates at the chocolate-making station, watch a chocolate-making demonstration to see how the experts do it, and taste chocolate drinks and other treats in the on-site cafe. If you're looking for gifts to bring home, the shop sells ethically sourced chocolates. The venue offers online booking as a convenient way to buy your entrance tickets. Before you head to York, plan trip itinerary details with our user-friendly York trip itinerary planner, to make sure you see all that York has to offer, including York's Chocolate Story.
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York's Chocolate Story reviews

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TripAdvisor traveler rating 4.5
5,827 reviews
  • Me and my boyfriend visited to do the Christmas family workshop which was so fun! The workshop was lead by Sam who was amazing and really informative about all the chocolate and different creations...  more »
  • Robbie was an excellent tour guide. Highly enjoyable and entertaining. Very safe and secure during these times.  more »
  • We were unable to travel due to COVID restrictions. Customer service was great - quick and helpful. We are looking forward to visiting in the future.  more »
  • From the outside you wouldn't believe they could provide such a good tour within. Our guide was fantastic, acting out her role with aplomb and helping bring the whole story to life. There is great use of technology and I was genuinely surprised to hear about the history of some of my favourite chocolate bars and confectionery. Plenty of tasting and interaction throughout topped off by a visit to the excellent shop.
  • Very interesting, well paced tour of the history of chocolate in York. This is not a factory tour but a journey through various rooms where the story is told in an entertaining way culminating in an opportunity to decorate your own chocolate lollipop. Great fun for kids but interesting enough for adults to enjoy too. Can get busy. We bought our tickets the previous day for a specific time slot.
  • A very well articulated and planned chocolate show that provides audience with a lot of historical information about the chocolate industry. Also it gives an interesting and interactive experience about the chocolate manufacturing. In addition to tasting various chocolate ingredients. Our tour lasted for one hour and was headed by Mr Lee, who provided a lot of information with touch of humorous. At the end of the tour also visitors will experience making their own chocolate bar.
  • Fun and Interesting, just long enough. We went there as a family, two adults and one 6 y.o. This kept the daughter interested, and the chocolate experience was fun and interesting. It's mostly geared up for older children & adults rather than for children; our daughter enjoyed though, mostly because we made a chocolate lolly :) We did enjoy some random chocolate-related samples to illustrate the history of chocolate. The staff who did the tour was lively and entertaining too. Overall, a lovely experience well worth the visit whenever you're in York!
  • Very interesting place to visit and to learn about the history of chocolate and the multiple choclate companies that we now have. The tour guide was very good and full of energy about the topic and really brought the information to life. I would have liked a little bit more space (time wise) between groups as you could hear / see what was happening next due to the previous group only just being ahead of you.

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