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Lakeside Karting, West Thurrock

(140+ reviews on the web)
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Reviews
TripAdvisor
  • Three drivers, our sons go kart would not work properly, he was told to use it for 3/4 of his session and then for the last 2 laps given a kart that worked, even though we explained it was his birthda...  more »
  • Great track, decent karts. Very good service, well managed place. We just got home from 4th or 5th visit today and we'll go again. There's usually some sort of offer to save a bit as well.  more »
  • We spent a great afternoon here and for my son 10 it was his first experience. Great team and good track to enjoy. Really good value with a Groupon voucher  more »
Google
  • Thought it would be nice to book this place for a birthday after being recommended by friends who went recently. Saw on their site that they're offering a '2 for 1' promotion so thought we'd give it a try. What a waste of time. Firstly I rang up, tried to book it in and was told on numerous occasions) their systems were down and I would be called back. I never got a call back, rang back myself and eventually got through to a sales person, who was happy to book in... until I said I had a 2 for 1 voucher!!! Then he started whispering in the background that I had a voucher and all of a sudden became very dismissive, took all my details, didn't apply the voucher and asked for full price at the end, like I'm a complete idiot and wouldn't know that it was not discounted at all!!! When I queried it he became very rude, with absolutely no explanation why I couldn't use the voucher. If you don't want to let people use a voucher fine, but why advertise this on your site? You can go to a much bigger and better track with better karts for about half the price anyway! We will definitely be steering well clear of this place as they clearly have no clue about customer service.
  • Great go karting course. Very fast karts (twin engine petrol), complex and fun circuit with various elevations and corners that rank in difficulty. I particularly like the stats on the races which are also emailed. I've been twice with my work colleagues and it's always been an afternoon of enjoyment despite me consistently finishing 7th.
  • It's not cheap but it's great fun. Try to catch some discounts. Rather than going for free rides, I would advice the events that they're organizing. You won't regret.
  • The service we received was, frankly, a disgrace and I caution anyone from departing with their hard-earned money. Make careful note of the terms and conditions and, should you fall foul of them, say goodbye to your money. We arrived as group on a 'stag day'. It was raining as we arrived, and had been fro some time. A downpour was forecast for 18:50. When it arrived, right on schedule, our session was cancelled and we were informed that we would not be refunded as it was 'an act of God'. We quietly protested that this was absurd and that we had not been provided with the service promised. The staff refused to make any contact with anyone higher up to resolve our issue, and had been programmed to stonewall any protest. be warned - this is an organisation that uses very sharp business tactics to their advantage. I would avoid at all costs. I can't give no stars, but it really is none. I repeat, avoid.
  • I am very disappointed that I was not allowed to use my go pro alough I did have my own helmet, a Marshall in the briefing room said I wasn't allowed to film because someone was filming and the camera flew off but I don't know if they used your helmets or the persons own helmet. Some of my racing friends was wanting to see my performance in the rain but they was let down as well as some of the viewers I've been getting recently, I don't see anywhere on the website or when I got there just to be informed that I can't film and it did put a massive hit on the trip. But the track overall it is incredibly amazing the Marshalling was pretty much like any other good tracks it took me a while to find the right lines I thought when I was running wide on the apex curve on turn 6, 7 was track extending but turn 6 I tried to avoid the bigger puddles turn 7, 10, 11 are my favourite corners of the track I do few like I have nailed em well especially the last bend when all I could do was just hug turn 9 then slide around turn 10 coming to the inside pushing coming out wide, smooth for the last corner getting great exit speed and the karts handle very well in the wet (mainly I used a booster seat just for grid for the wet) and the track is incredible with nice clean drivers it just sucks I couldn't film but other than that it was a great experience great karts great track I would try it again only if I could film and it was a good challenge for the wet.