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The Belfry, Sutton Coldfield

3.4
#1 of 17 in Golf in West Midlands
Golf Course Outdoor Activity
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Reviews
TripAdvisor Traveler Rating
374 reviews
Google
4.1
  • The two courses we played were in great condition and considering how much they must get played this is a credit to the green keepers in particular. Both courses with long carries across water in plac...  more »
  • Stayed for a special occasion & Golf. Golf was fine but a busy course so some waiting about. The rooms are in different part of the resort can be quite a walk. Reception not very efficient gave us roo...  more »
  • Really nice resort only stayed for 1 night but everything was perfect, great room overlooking the golf course, had evening meal and that was really nice great choice, breakfast was the same plenty to ...  more »
Google
  • Checking in was easy, the girl at the desk was very nice and helpful. The room was neat and tidy and fairly stylish however there was a slightly odd smell, sort of like stale tebacco, it had disappeared by the next day. Also my phone didn't work, other than that the room was great and the bed was comfortable. Breakfast was included in the price of the room, it consisted of a fairly large buffet of your standard British breakfast items, eggs, bacon, beans, fruit, toast and the like. Most of the breakfast was fine, not amazing, but not bad, however the scrambled eggs were terrible, they were runny and odd tasting. All in all Ive enjoyed my stay so far.
  • Such a good venue and great hospitality by staff. The function room was brilliantly set up and food was to a very very high standard. Could only fault drinks prices and lack of bars open but other than that, lovely place
  • The location was not ideal, it was far out from the city centre. Also from our room we could hear a lot of traffic. Some of the staff were extremely rude at times. Also when we got there the phone in the room was broken and had to be replaced. The steam room in the spa was not working. One evening we ordered Gluten free nachos and they were served cold. This was very dissapointing and during breakfast we found lipstick on supposedly clean glasses. For all its problems you would think it polite customer service would be to offer a complimentary drink at the bar or something like this. This was not the case. On the plus side the Bed was very comfortable. Overall we would definitely not recommend this hotel and have no idea how it achieved 4 stars. It is definitely not a 4 star hotel.
  • Check in was painless. Expensive bar - £17 for 3 drinks. Room was fine, clean, plenty teas and coffees. Breakfast was disappointing; waited ages to be seated, had to wait for breakfast items to be replaced when empty, had nearly finished before the coffee person came to the table. Very poor organisation. I would not stay here again.
  • Staff friendly, helpful and efficient. Facilities and food wonderful. I would recommend this hotel

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