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Jump Nation, Stretford

Categories: Entertainment Centers, Fun & Games
Inspirock Rating:
4/5 based on 420+ reviews on the web
Jump Nation is located in Stretford. Plan your Jump Nation visit and explore what else you can see and do in Stretford using our Stretford travel itinerary maker.
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  • I've been coming to the fitness classes here since they started and have always enjoyed them. Its good to see the place get better and better with each visit with the investment which is obviously goi...  read more »
  • My 11 year old loves it here! Burns off a ton of energy bouncing around! Meanwhile, we can sit and have a brew in the cafe. Good for everyone! 
  • Visited today for the first time after hearing from friends how great they are. Booked online which was simple. Only £5 for a toddler session and the whole arena is opened for just toddlers. Once we w...  read more »
  • Have been here twice now with my 8 yr old daughter, who really enjoys it. My main gripe would be the cafe areas. The small one upstairs is barely ever open, which can be very inconvenient. In general, the prices are a little more expensive than you'd normally like to pay for a reasonably standard/basic cafe, and there are no healthy choices. Mostly it's items such as pizza, hotdogs, burgers and the like, and not much choice for those with a different dietary requirements.
  • Great fun for the kids and the adults! Have been back several times will keeping going! It was clean ... staff are friendly only problem is its very busy!
  • Monday 28th March. Booked first thing this morning for today at 5pm. arrived in good time to be told by reception that we needed to speak to the duty manager. They had willingly taken our money and accepted the booking but when we arrived we were told that a glitch in their website since the start of British summer time had moved our booking on by 24hrs. Given the other families who had turned up in good faith, some from a lot further away than the 45mins that we had travelled, this was not an isolated incident. Incredibly I was either offered a full refund or to book another slot with compensation being a further free hour tagged on. What I and everyone really wanted was to allow their now very disappointed children to go on the trampolines. Feeling very frustrated and angry I questioned why if they knew about this problem they didn't contact us and tell us not to travel or shut down their website until the problem could be rectified. They couldn't give me an answer. Faced with two very disappointed children and a 50 mile round trip petrol bill to boot, we called air vault (based in Bolton) about availability. We arrived 35 mins later and the children are having a whale of a time as I write this review. No compensation worth having, absolute contempt for angry parents, no concern for upset and crying kids, inability to proactively manage their customer administration (I have since found out that they knew about this problem since yesterday) and have done nothing to resolve it. Jumpnation, no thanks... The mark of a good company is how well you respond in the face of adversity. Well jumpnation you have failed miserably. Try air vault instead. On the ball and the kids love it. Couldn't do enough for us and repaired the damage to the kids day out. Empathy, and concern for the kids enjoyment... not just wanting to take our money off us. That's how a child friendly business should work. Take note jumpnation. PS I am simply a dissatisfied parent and not affiliated to air vault. Jumpnation management I await your considered reply, which is the least you could do.
  • Kids really enjoyed it but was a little basic for my liking. It was very busy even at 10am and the viewing area should of been glass rather than the barrier that's there. Overall nice experience.
  • Excellent house fun. Went down as a family of 15 people with all ages and everyone enjoyed it. Hurt my back, so be fit or warm up because you need a lot of energy. Will be going back very soon.
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