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The Guitar Store, Southampton

Categories: Gift & Specialty Shops, Shopping
Inspirock Rating:
3.6/5 based on 35+ reviews on the web
MM Music/The Guitar Store Southampton, Hampshire UK was established in 1987 and has been a music store faithfully serving families, musicians and collectors ever since.
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  • This shop has helpful, knowledgeable staff, an AMAZING selection of guitars that you will not find in many stores and great prices! A bonus is that the staff are there to help you, not rip you off. Ev...  read more »
  • I came in a couple of weeks ago and bought a PRS S2 Singlecut. I wanted a guitar I could gig to death and tour without being overly precious about. Despite being a PRS player for years, I didn't know ...  read more »
  • No. Too expensive Disinterested and generally surly staff. A nice visual touch with the shop front but that's it. I won't be back 
  • Its alright if you know what you want already or just want to try a couple of things. The staff were useless and who I believe was the manager / owner although was a nice guy did have a strong opinion on how to buy a guitar... Apparently trying everything or most of what he had wasn't a good idea (he said) as there were just too many things to consider like type of wood, neck thickness, string's, picks and loads of other stuff. and i might had taken that on board if i was there to buy a custom made guitar (Of which they don't do nor would I buy one from them anyway even if they did) All of these things do matter for a guitar dont get me wrong, but its not like im gonna try swapping a gibson body with a fender neck... You kind of get what your given/pay for regardless of material. And even then the only way to really see what you like is to bloody well try them... Either way i tried a mesa boogie 5:50 (1500 quid) at guitar village and was blown away with it. the owner told me to try a 2 or 300 quid blackstar tubestate amp (which sounded just like my line6 solidstate) adding, "Well that ones our best seller" To which i responded. If i was in the market for an amp like this i would stay with the one I have. Over all, Not impressed, not going back unless its for strings or something. The shop is layed out nicely and looks the part which is probably the only reason why it gets 2 stars instead of 1.
  • Useless staff who dont know their stuff! Dont have the correct equipment to set up instruments. Said they can 'get a rough estimate' of the gauge of strings. Really? That will do the intonation a lot of good if you arent accurate and you would need calibrated eyesight to determine the difference between 0.40mm and 0.45mm.
  • I was in the area and looking to pick up a tambourine and ear plugs. The person behind the counter ( I can only assume it must have been his first day) took at least five minutes to sort my card payment out. He clearly was out of his depth, and had to ask his (equally ignorant) colleague, who muttered a few words, and ignored the fact that I was waiting ... and waiting, and carried on with something else. And in all this time, not one word of apology, and (I hesitate to say this) but his breath STANK. One might expect this sort or behaviour from adolescent teenagers, not from someone who looked older than me ( I am 47). If this is the sort of attitude that the staff in the Southampton branch have towards customers, I'll take my business elsewhere - even the internet if necessary. At least I won't have to wait around for ages and put up with bad breath!
  • I was very impressed with the level service I received from The Guitar Store. Even as an international buyer, the transaction was made easy with prompt feedback to all queries, postage taken care of(at a reduced price) and even additional pictures of the product supplied before purchase. The Guitar Store came through when other stores were putting international buyers in the too hard basket. Many thanks Colin.
  • Spectacular service! Went in 2 weeks ago, put a deposit on a guitar and came back today to collect it. No issues, and I got a deal on the case and strings I bought as well.
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