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Play Shack, Southampton

(3.1/5 based on 60 reviews on the web)
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Reviews
TripAdvisor
  • Thought I would copy my email making you aware of the experience myself and friends encountered. And this has happened on more than one occasion: (STILL waiting a response!) To whom this concerns, As ...  more »
  • Visited for a couple of Hrs on a Sunday afternoon with our 2 young children and found the whole area a filthy pit of left over food and waste items.......staff clearly were not interested in cleaning/...  more »
  • My son had his party here today for him and twelve friends, the kids have play time in the soft play then dinner and then laser tag. They loved the whole experience, the staff were brilliant and hugel...  more »
Google
  • This place is right on our doorstep but usually we go else where as this is a last resort type of place. Place needs a good clean and some money spent on new couches and tables. Today there is no toilet paper or hand soap in the female toilets and no staff to report it too as their is only 3 of them and they are all in the kitchen. Most people I know avoid this place and it's better known as Germ Shack. On the upside food is good, there is free WiFi and the kids seem to like it.
  • It's OK, and what I mean by this is there are better there are worse, the kids love going as they can run around and play, the toilets are basic but clean, the soft play is clean, it's warm and the atmosphere is nice. The cafe is expensive but food is cooked freshly so it's hot, it's average but edible and hot so that's not bad considering, most of the staff look miserable and don't really interact with the kids, but you kind of expect that if they put up with kids all day, we have had a party there and it was efficient and we'll run, although the platter food again was quite basic (think Iceland as a comparison), given all that we come time and time again as never had a bad experience, reasonably priced and convenient to get to as misses most of the heavy traffic route.
  • Booked a childs party and was told that everything would be taken care of. Pretty much was apart from the kids were left to run riot due to lack of supervision. Party host was busy cleaning instead of hosting the party. When i confronted him (aged about 17) he told me they had other things to do aswell. Based on my experience, I would advise making sure they have sorted this problem out. Let them know you read this review and ask if they can guarantee a host will keep the kids occupied rather than letting them run wild and expecting the parents of the party child to supervise.
  • Play Shack is the absolute best place around for kids with the added bonus of great food and Starbucks coffee! VERY well managed by the friendliest staff. I highly recommend visiting Play Shack or booking your next birthday party with them!
  • Kid's always love coming here. Service is good staff are friendly, there are a lot worse soft play areas than Play Shack Hedge End