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Coconut Island, Redditch

2.2
#11 of 15 in Things to do in Redditch
Entertainment Center Fun & Games
Coconut Island is located in Redditch. Our Redditch travel itinerary maker makes visiting Coconut Island and other Redditch attractions simple, and helps you make a travel plan personal to you.
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Reviews
TripAdvisor Traveler Rating
52 reviews
Google
3.4
TripAdvisor
  • We had our daughter's birthday party here today and we cannot fault a single thing. The two party staff on arrival were extremely friendly and were quite frankly brilliant throughout, the whole experi...  more »
  • I've taken my son to Coconut Island many times to use the softplay, and thought I'd give it a go for his 4th birthday party. There were two members of staff who seemed to be the key organisers of the ...  more »
  • well ive been in two minds were ever to post this or not and I said to myself yes go for it if I can stop one mum/dad going through what I did then this post is worth it. on Saturday it was my daughte...  more »
Google
  • Very good for children's party's. Great staff.
  • I've read reviews about the staff having bad attitudes before now, but in my experience they have always been courteous with us. What I like about this place is the kids are never far away, there is a member of staff always watching them unlike at another local similar and bigger establishment and there are comfortable sofas to sit on. Food is basic, but this is normal for these kind of places. All in all, not bad if you can stand the noise.
  • Went to a party with my son. When I arrived I could have easily walked in without paying or being approached but as I hadn't been before I waited for a member of staff. The children were rushed to eat so that the staff could prepare for the next party. Someone who was not with our party had gone in and opened the birthday girls presents and when the parent who's daughters party it was asked to speak to the manager he was very disinterested and unhelpful. First impressions last and I won't be visiting there again anytime soon. Totally disappointed
  • My daughter had her 4th birthday here the weekend and I was discusted by the reaction of the managements to my complaints. I paid for 11 children to have a hot meal of which they were give 5 mins maximum to eat it before taking their plates away and give them ice cream. They go the food order wrong for a child with dietary requirements. Didn't ask us when we wanted the cake just did it as soon as the children sat down meaning my mother in law and other family members misses it. And finally when we walked around to the food area a random child not from the party was opening my daughters presents. The manager took no responsibility for this despite the presents being in their care. They promised to ring my to discus my complaints, it is now Tuesday and I've not heard anything! They also have no direct email straight to the manager Very upset by my "stress free" party
  • Visited here for the first time this morning but didn't stay long. Adults not permitted in soft play, which made it difficult to keep an eye on my son. This rule does not apply at any other soft play I've visited locally. Nice setup but too restrictive.

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