The Mad House Soft Play and Party World, Reading

3.4
#12 of 15 in Parks in Reading
The Mad House Soft Play and Party World is located in Reading. Put The Mad House Soft Play and Party World at the forefront of your travel plans using our Reading online trip maker .
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The Mad House Soft Play and Party World Reviews
Rate this attraction
TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
47 reviews
Google
4.0
TripAdvisor
  • The place is very dirty. A lot of dust on every equipment, you feel this dust on the air. Manager said they have had a replacement AC unit installed but when I told him I've been there few weeks ago a...  more »
  • During weekdays when the older kids are at school the place is very calm and brilliant for toddlers. Even when it gets busy at the weekend our 3 year old has a lot of fun. Considering how busy it gets...  more »
  • Short-notice party for my daughter, well-organised and staff very helpful on the day. Clean & tidy despite being a busy weekend afternoon.  more »
Google
  • Great place, busy at times, kids really enjoy it. Cleaner than most soft play places I have been too, and there is a nice area for smaller kids. Head there early and take advantage of the quiet times. Wristband time slots in operation when busy.
  • My kids love this place! Great food and service at hand too. Would recommend especially on dark/cold rainy days - the kids get bored at home and have too much energy to expend
  • I recently attended a madhouse birthday party with my daughter and was quite impressed. My husband and I therefore decided that for our daughter’s birthday we would take her and three friends to the madhouse and buy them lunch; just a chilled out morning at soft play with her friends on her 5th birthday seemed ideal as she still finds large parties overwhelming. From the moment staff realised it was my daughter’s birthday, however, they were seemingly and deliberately hostile, unhelpful and rude. I felt as though I had broken some sort of unwritten rule by not booking one of their own parties. I would like to add that we had no balloons, didn’t sing ‘happy birthday’ etc. Despite this, the staff watched our every move and prevented us from putting a couple of tables closer together and organising bits of cake into a few party bags. In total we spent approx £70 that morning on entry, coffees, juice, lunches etc and I feel that our custom was not appreciated at all. Thankfully, my daughter didn’t notice, but we hated every second of being made to feel like we were doing something wrong simply by taking her and her friends to softplay. Such a shame as it is a good enough softplay - I won’t be returning though because we were made to feel so very unwelcome!
  • Great place to let young children blow off excess energy. Foods a bit pricey. Avoid it at busy times, as it really is "The Madhouse"
  • Lovely food, and so clean. The staff were very friendly and kept the place spotless. Definitely recommend going

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