The Mad House Soft Play and Party World, Reading

3.4
#12 of 15 in Parks in Reading
The Mad House Soft Play and Party World is located in Reading. Put The Mad House Soft Play and Party World at the forefront of your travel plans using our Reading online trip maker .
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The Mad House Soft Play and Party World Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
47 reviews
Google
4.0
TripAdvisor
  • The place is very dirty. A lot of dust on every equipment, you feel this dust on the air. Manager said they have had a replacement AC unit installed but when I told him I've been there few weeks ago a...  more »
  • During weekdays when the older kids are at school the place is very calm and brilliant for toddlers. Even when it gets busy at the weekend our 3 year old has a lot of fun. Considering how busy it gets...  more »
  • Short-notice party for my daughter, well-organised and staff very helpful on the day. Clean & tidy despite being a busy weekend afternoon.  more »
Google
  • Me and my sons visited Madhouse this morning, were there was an incident were a man upset my 3 year old son who had said he hit him. I went to the desk to ask them to check the CCTV which they did, the manager did everything she could to help me I had to leave while they checked. I received a call within an hour after leaving unfortunately was unclear, they have given me a full refund and are sending free entry vouchers to my house. Very helpful an friendly staff.
  • This used to be a really nice place to bring our son when he was younger. We haven't been here for about a year and a half and I have to say the place has changed. Well not so much the place bit the people running it. Staff all look like students who do less then minimum. One member of staff walks around with the cordless Dyson every 40 minutes on the same small patch of carpet. But the amount of filth on the floor is unacceptable. There is an under 4's section with a big sign but they shouldn't have bothered. The older kids go in there and knock over the toddlers and the staff say nothing. It's unfortunate that there are so many parents who can't seem to read the sign. Either that or they don't care. Which makes the whole experience even worse. The place could do with a deep clean and refurbishment of some of the apparatus. If anyone knows of another good softplay in the Reading area please let me know.
  • Small and a lovely place for kids anf babies to play.. My son and daughter love to go there
  • Absolutely loved this place. Clean, not too big, good food. However, they recently added one of those self serve candy stations and besides the fact that it is placed in an area where my child can easily get to it and take what ever she wants, that than ask me to pay for what she has taken. My problem is that, I don't give my child candy, I take her to places like madhouse so that I can sit down and chill for a bit while my child is having fun. Now, I have to watch her like hawk and she throws tantrums because she cannot have the candy she can so easily get for herself. Very disappointed!
  • Nice place for kids fun but on the top of this playground is a lot of dust not cleaned for longer time. I’ve been here month ago and it looks this same. Nobody clean that.
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