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Just bought a new racing bike- Jason in the road department is a top man. Having a bike properly fitted makes a huge difference to comfort and average speed on longer days. Keep up the great work. more »
AW Cycles is my favorite bike shop, they always have what I need in stock, offer good advice and nothing is too much trouble... They carry excellent brands, have on-site servicing and the shop is neat... more »
son had a bike built there to his size and shape specifications andthey adapted it for his deformed hand as well . brilliant more »
Took my bike in with a front mech problem which I needed to try and sort same day (a big ask as they were busy). Needed a new part and as not in stock Lewis swapped with a temporary one whilst the new part was ordered so I could have bike back on same day, and fitted at no extra cost when the part came in. Brilliant service and got me out of a hole. Also treated the old girl to a service whilst I was having the new part fitted - again very reasonable cost and no attempt to recommend me replacing bits that didn't need doing. I have full trust in this place!
I highly recommend A W Cycles, as they deliver an excellent sales and service experience. I have bought two road bikes from here and the sales, bike fitting and setup experiences were delivered quickly and professionally. When buying other pieces of kit, I always feel that they recommend what I need, rather than what will make them the most money. The workshop has serviced a number of my bikes over the last few years and have done an excellent job each time. When I have gone in with a bike with a broken component (e.g. brake calliper), they have replaced the necessary bits on the spot so that I can be back on the road that day. However, the experience that sticks in my mind is when the frame on one of my bikes snapped. All I had to do was drop the bike in and let them handle all of the communications with Trek. Within two hours of dropping the bike in, Lewis phoned me to say that Trek were ready to send a replacement. When I asked about paying for an upgraded frame, he handled all of the negotiations and a brand new bike was delivered with three days of dropping the broken one off. That is the quality of service that will ensure I keep coming back to A W Cycles.
Took my "pub bike" in to have a spoke replace. The mechanic helpfully also replaced my chain and raided the parts bin to stop it slipping off. Did it all on the spot. Really please. PS: they also have loads of really good kit in store.
I bought a 2nd hand bike which required a service, I was very impressed how AW cycles were able to service it to a very high standard at very short notice. I handed it in at 3pm, and I received a phonecall to say it was done at 5pm. Not only had they done a very good job, but they also cleaned the bike thoroughly, it was like I left the shop with a brand new bike! :) The price was also very reasonable and competitive.
Brilliant - went in today as disc brakes were squeaking like mad and needed replacing. Lewis was busy but took time out to fix it there and then so I could get home and cleaned the bike up too. Quick service and reasonable price as well - will definitely use again 😀 Ps didn't try to sell me the most expensive handlebar bull grips in the shop when I asked - other places always try to up sell you something even it it doesn't meet your requirements
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