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Pontin's Prestatyn Holiday Park, Prestatyn

1.4
#1 of 13 in Fun & Games in Denbighshire
Fun & Games
Pontin's Prestatyn Holiday Park is located in Prestatyn. Plan to see Pontin's Prestatyn Holiday Park and other attractions that appeal to you using our Gronant vacation generator.
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Reviews
TripAdvisor Traveler Rating
121 reviews
Google
2.8
  • Never would I ever go to pontins again in my life, a small blonde girl who is so stuck up gave my child such a dirty look then asked what she was looking at my child is 4 years old!! The girl also ask...  more »
  • Don't know where to start!! I visited in September and promised myself never to go back after how awful the place was but for the price an to keep my nephews/niece entertained (as entertainment is onl...  more »
  • Please do not waste your money going here it's filthy, dirty and the rides are to expensive, the pool and showers are cold just saying on your own head be it if you go  more »
Google
  • Totally disappointed with the level of cleanliness. The main bedroom had a soiled tissue lying on the floor. The pillow was soiled as well. The refrigerator was stinking of a foul smell. The radiator in the living room was hanging in air which is a big health and safety issue. Kitchen worktop was stained with smelly material. On contacting the reception were told to vacate at 11pm with 2 children in order to get a refund. Promised to get the apartment cleaned but still waiting.
  • Hated the place. Grubby and grotty. Food is horrible (bring your own food). The room was dirty. We paid extra (!) For sheets that we to small and disgusting. The double bed was the size of a single bed. The sofa bed was horrendous to even at on... Everything is cheap quality and feels uninviting. Didn't feel like a holiday, more like a camp.
  • Just spent two nights here. Was dreading our visit due to all the bad reviews. Cost fifty pounds for three nights from sun holidays. Lots to do kids absolutely loved it. Entertainment good. The rooms let the experience down slightly! Very dated and below standard with regards to cleanliness! However didn't matter too much as only used it as a base. Pontins needs a massive overhaul but we still had a good weekend. Not as bad as we were lead to believe.
  • You've got a nerve charging people to stay here.. wouldn't be back again if you paid me! We were here for a football tournament so HAD to stay for 3 days. It is literally the most depressing place I've ever stayed. Within 10 minutes of arriving we witnessed one of the main doors collapse nearly crushing a young boy. This was removed and the protruding wood merely covered with duct tape. Our boys thought after a long journey they'd go for a swim but the pool is closed on Fridays... one of the busiest days surely! We checked in to our room and hastily set about removing the toenails and pubic hair left by the previous occupants. Every cup and dish had to be rewashed. I'm sure the view from the windows was adequate but unfortunately they were too dirty to see out of. The electricity meter that you top up yourself literally eats electric and we spent £15.00 in 3 days despite spending the least amount of time possible in our room. On Friday night we ventured into the pub, I think it's called the Queen Victoria but half the letters are missing. Drinks are served in plastic glasses, not very environmentally friendly! Decent pint though. The toilets are beyond disgusting. Some even minus the cubical doors. As said we spent the least amount of time possible in the place but I am stunned at how awful it is. It's dirty and in serious need of an overhaul. I actually feel sorry for the staff who must spend their entire day fending off disgruntled 'guests'. If you do decide to stay here and you'll want to escape I can thoroughly recommend the red lion for a lovely meal and fantastic service.
  • First time visiting this place, and what can I say? Well one word DUMP! dirty, dated and horrible and the room stinks so bad. Please don't come here!! I wish I read these reviews before I got here!! My feet are as black as the ace of spades because the floors is so grotty and dirty!! Found a black hair in the knife and fork draw and public hair all over the bath and sink and it was supposed to be just cleaned.It made me my wife and to kids ill. Rides are expensive, food and entertainment are terrible, we couldn't even stay here for the 5 days it's that bad AVIOD THIS 💩HOLE!!! I've put photos on my review to show people how bad it is!

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