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Eau de Vie, Oxford

3.3
#14 of 19 in Spas in Oxfordshire
Eau de Vie is located in Oxford. Plan my trip to Oxford with suggested itineraries provided by Inspirock.
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Eau de Vie Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
9 reviews
Google
4.2
TripAdvisor
  • Being a neghbour, over the past 4 years I have tried many of the treatments offered by Eau de Vie: massages, pilates and yoga classes and floatation. I last had a treatment in April 2016. I also stock...  more »
  • I had such an amazing massage there yesterday. The receptionist was really welcoming and made me a cup of herbal tea; and the therapist was kind, thoughtful and completely understood my bad back. It h...  more »
  • I love everything about Eau De Vie. I have visited a few times, once with a friend and the second time with my mother and I have found on both occasions the reception staff to be lovely and the atmosp...  more »
Google
  • I am really surprised by some of the reviews. We have been going here for about 2 years. We've tried a variety of treatments-and agree some were more "us" than others. However, I am shocked that people feel ripped off. The first time, yes, you do chat for a while to try to get to what the underlying causes might be. However, even then you should get a full treatment. Regarding vouchers (I bought one last year for someone), you buy by value and then the value can be used towards a treatment-for example the treatment I thought my friend would like was £45 but they explained that if I bought the voucher it would be to that value and when she booked she could choose what she wanted and top it up herself if she wanted something more. I do agree if you owed money they should have said before you went in/when you booked. Cancellation terms are quite clear, if a little harsh. If you cancel with less than 24 hours notice you have to pay. I cancelled with more or less exactly 24 hours notice once (having to leave a voice mail) and they were fine about it. From an independent working point of view you have to understand that if you cancel then the practitioner doesn't earn anything, unless they can resell your slot, but still have to pay the room hire fees. If several people cancelled in one day the practitioners could be seriously short of money. I think the idea is to make you think if you really do need to cancel and stop people just messing them about. Like I said we have had dozens of treatments now and have never had a problem.
  • Absolutely brilliant place for unwinding and relaxing. Such a wide choice of treatments too. Never had a Myofascial massage before yesterday, but now it may just be my new favourite thing. Definitely going back.
  • Love this place. Amazing products in the shop, top notch therapists leading the way in integrative healthcare. They even run courses there now. I attended a workshop there which was fascinating, comfortable and informal. A perfect environment to learn in. Favourite things? The cup of herbal tea for every visitor, the friendly team ready to chat and give advice if you need it, the flotation tank after an amazing treatment, gorgeous bodycare products.. And the yoga clothes!
  • My wife bought a voucher for a Thai Massage in December from Eau De Vie. I attended late January and had what seemed to be an uninspiring massage with absolutely no explanation from the masseur or front of house staff as to what was involved, the side affects, the benefits or any other information you might expect from a very expensive treatment, in fact a word was hardly said at all. When my Massage finished I was greeted at the office desk by a member of staff who wanted another £4.00. She explained that their charges had increased since we bought the voucher, 5 weeks earlier. A good idea if your going to sell vouchers is to honour the price of the treatment at the time of purchase. I had a friend who missed an appointment and was harrased by telephone for 2 months for payment, but I thought I would give it a chance anyway. I will not attend again.
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