Manchester Aquatics Centre, Manchester

1.8
The Manchester Aquatics Centre is a public aquatics sports facility south of the city centre of Manchester, England, north of the main buildings of the University of Manchester near Manchester Metropolitan University. It was purpose–built for the 2002 Commonwealth Games, and cost £32 million to build. Before it was built, for many years its site was open waste ground left by demolishing inner-city industrial terrace houses.The building was designed by FaulknerBrowns Architects. The building takes the approximate shape of an asymmetric trapezoidal prism, and from the outside the roof resembles a wave. Construction started in August 1996, and was completed in July 2000, with finishing touches made in September 2001. MAC hosts many swimming and water polo events but also hosts Lancashire County Championships and Age group North west Regionals for swimming. It was opened on 12 October 2000 by Queen Elizabeth II.
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Manchester Aquatics Centre Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
43 reviews
Google
3.6
TripAdvisor
  • Staff is rude, you cant stay here, you cant stay there, slides closed with no warning and they were "not sure" if it would reopen later, nobody told us nothing we where there for only 10 mins when it ...  more »
  • Although photos look nice and beautiful, the reality is different. The Gym is upstairs and you can see the pool from top buy all the moisture and vapour from the pool enter to the gym and sometimes th...  more »
  • Lockers and showers clean even whenega bisy. Staff all lovely. Swimming lessons are good. Canteen has a small selection of food available however tasty and reasonably priced.  more »
Google
  • Awful place with awful customer service!! I took my nephew in for an afternoon swim during term time and paid at the front desk. After taking my money, another staff member at the counter shouted "did you tell her there is only 15 minutes left of the session?" - to which the person serving me said "oh yeah - what do you want to do?". I asked if I could pay for two sessions to save us getting out of the pool twice - to which the man behind the counter said was fine, but I would have to nip over to the counter to pay the additional fee and get another wristband. After the first session had ended, I walked out to reception to get our wristbands (we were left waiting for a while - my poor nephew was freezing!) for the next session. I proceeded to the pool to find it covered up for cleaning! as we walked over to the smaller pool which was not covered, a staff member shouted over to tell us the pool was closed. I told him that reception told me I just needed to pay for the band to continue swimming, however the man just responded "well its closed for half an hour". I asked if I could get my money back as we had paid for two sessions and only had 15 minutes of swimming time - he then said "you need to go and ask someone else" and to go back to reception. I spoke to reception and explained the situation - there was no apology offered, but the man asked another colleague (who I presume was the manager) to do a refund. The man then gave me my money and smiled - absolute joke! The pool itself was okay - a little bit cold but satisfactory as far as community leisure centres go. the changing rooms however were absolutely disgusting and definitely were not cleaned regularly. The place smelt awful and the majority of lockers were broken - the one I managed to find in the end got stuck with my belongings inside! Staff were really rude and un-phased by complaints - I witnessed a number of people who seemed upset with the centre to which the staff were quite dismissive of. I spent £5 on parking and £15 on two child swimming sessions and a pair of children's' goggles (I'm a member of better gyms and therefore swimming is included in membership). Overall, to get 15 minutes of swimming for £20 is absolutely disgusting with no offer of an apology. wouldn't visit this place again even if you paid me to!!!! Wouldn't visit here again even if you paid me!
  • Changing rooms where not particularly clean, lockers often broken only taken old pound coin (still?) No private shower cubicles and few too few shower areas. Pools themselves seem fairly standard. Staff are friendly though and prices are good
  • This place is grubby, unisex showering only (yuk no thanks!) with no private shower cubicles and only lane swimming in the mornings with only a couple of the lanes open so it's far too busy. Not a relaxing swim at all. Nothing like I was expecting! Wouldn't return unless they sort all this out. Thought it would be swanky! How wrong I was!
  • Best place for me, love doing some swimming and sauna after I go to the gym. Nice staff and nice prices. The locker rooms are sometimes too messy and the weight and BMI calculator is often not working or is out of paper. But overall is a very nice place
  • Adjustable depth Swimming pool, great for anyone who likes to swim. Usually 2 pools, 25m each, with different heights for different types of swimmers and users. Recommend for everyone.

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