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Monkey Puzzle, Maldon

2.0
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Monkey Puzzle Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
44 reviews
Google
4.0
TripAdvisor
  • I decided to choose monkey puzzle as a venue for my daughter’s 5th birthday party because i thought it will be less stressful. Well, i was totally wrong, i have never felt so stressed in my life! Ther...  more »
  • Usually not too bothered by the cleanliness of play areas as long as it’s not filthy, after all they do have hundreds of kids over time. Sadly this place feels dirty, dusty and really unloved! However...  more »
  • This place not been modernised for awhile, male toilette need improvement, lots of cobwebs on the high ceiling, lots of things worn out, I have been taking my children since they were little so it's t...  more »
Google
  • The snack shop is cash only!!! My debit card not allowed. Kids crying because they are so thirsty, and go to the counter to discover they won't even provide tap water without an 85p charge!!!! Still useless if you only have a bank card on you. Had to take a crying dehydrated 5 year old downstairs to the pub section so i could buy her a drink! She successfully got one there, no thanks to this place! Its 2018...what kind of place is so behind with the times that they don't allow chip and pin???? And don't even get me started on how dirty the place is. I won't be back until they have chip and pin in place, and the place has been thoughly cleaned :(
  • Play frame is large with lots of variety ... but it’s sooo dirty. Everything needs a good clean. The cafe staff have obviously had a run in with parents at some point too as there is a “polite notice” stating that they are within their legal rights to not give parents tap water for their kids as they do not serve alcohol. What??? Surely the health & hydration of the children that you encourage into your play area is paramount. I understand that you don’t want people bringing their own food in but it’s about customer service not legal obligation. They state that they sell mineral water for those who wish to purchase it (Mineral water should not be given to under 2’s) & even at children’s birthday parties i’ve Seen them refuse to provide jugs of water. They’ll only serve squash. If they could sort out the cleanliness & offer customer service that suggests they are interested in the welfare of their customers, rather than profit margins then this would be one of the best play areas as it also has a lot for slightly older children.
  • Great place to let your kids use up some energy for a couple of hours. It's an absolutely immense space and the kids love it. The café area serves decent coffee and snacks and the whole place is very fairly priced.
  • My son loves this place. 2 hours of fun for less then £10
  • The kids love it here. But it is a bit dark in various corners of the play area, making it quite difficult to find your child. The toilets need a good clean.
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