Nespresso Flagship Boutique, London

3.3
#1504 of 3,379 in Things to do in London
Nespresso Flagship Boutique is located in London. To find out how to plan a trip to London, use our trip itinerary maker.
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Nespresso Flagship Boutique Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
48 reviews
Google
4.1
TripAdvisor
  • Very knowledgeable staff helped us choose the right coffee selection based on our taste and needs. The shop is always busy whenever we go to buy our coffee, the shop could do with more staff members o...  more »
  • I always bought my capsules online but since I was running out and I was in the area I decided to get some at the Regent Street shop...and I'm sorry to say that has been the worst experience in my lif...  more »
  • Went into boutique shop as looking to purchase a machine. Very disappointed that no one came to help. However when I went to the tasting bar the gentleman was very helpful and knowledgeable. Shame his...  more »
Google
  • Love this flagship boutique. Staff can not do enough for you. When I go to this boutique looking for advice on which coffee to buy the staff are always happy to help and let me taste new coffees at the tasting bar. I love being a member of the Nespresso club. It's makes your experience personal and exclusive. Your made to feel part of something special and the coffee is the best ever superior taste and flavour. I'm a coffee snob and would not drink any other coffee.
  • I would give this boutique a no star if that is an option. We visited London for the fist time and was excited to go to a flagship store. The girl at the door was not friendly the first time we went and did not want us to be there since they have a private party that evening. However, the gentleman the the counter to sell was nice. Then, we were in Paris for a week and returned to visit about a week later. We got there by 7:35 pm and stayed in line to sample. We were in line for more than 5 minutes and the person at the bar told us to get lost because he is to stop at 7:40 pm always, so he can clean up and be out of the door at 8 pm when they close. He should have told us that when we got there at 7: 35 pm instead of waiting for 5 minutes to tell us to get lost. He was extremely rude. Disgusting and lazy. It takes 20 sec to make a drink and we would not have taken another 20 minutes to drink a little espresso. We did not have one bad experience in Paris or anywhere else in London the rest of the time.
  • Unfriendly and unhelpful staff. Went in to buy some capsules for the first time and sent from one till to the other for no reason other than i assume each member of staff wanted to go for a break or lunch. Finally get served and the staff member was so rude and seemed genuinely annoyed that I actually had a question or two about the different Coffee! Recommend finecoffeeclub.co.uk instead
  • I visited this branch today to purchase some capsules and was informed they don't accept cash?! Really???
  • Very poor. Unfriendly staff member who dealt with my purchase. Took my details for the mailing list and managed to spell both my name wrong and made an absolute mess of my address. Ignorant and unprofessional berks.

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