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Lock & Co. Hatters, London

(30 reviews on the web)
Gift & Specialty Shop Shopping
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Reviews
TripAdvisor
  • I waited since dinosaurs roamed the earth to get myself a Homburg from Lock and Co. It cost me more than my car and it is worth every penny. I love it. The quality is simply peerless. It is huge, as I...  more »
  • Lock & Co has been in St.James for longer than any other hat shop in the world. The family run company was established in 1676 and it is decidedly old fashioned in the sense that it provides a traditi...  more »
  • Sadly this is a spot that is both overpriced and lacks customer service skills. I go to London 5-6 times a year and know the city and its merchants quite well. Lock and Hatter failed to meet even my m...  more »
Google
  • They really know what they are doing, with all the experience they have. This time I only needed to get shape of my head measured with conformateur to order a kind of special top hat from abroad. They did this with absolutely no problems and it took only a few minutes. Lots of admirable hats on display (and online), will definitely visit again with more time and buy myself a proper hat finally!
  • Ce sont les gens les plus impolis qu'il m'a été donné de rencontrer. The most IMPOLITE people! We arrived at 4h30. They told us that the store closes at 5h00 and we had just the time to pay. My husband buy for more than 2 000$ for a hat and we have been treated like nothing. This is the last time that i go there. If you want a good service, make sure that you don't come in too close to 5h00 pm on saturday.
  • Family trip to London with my wife and children for the Rugby World Cup, 2015. As a bald man a hat is essential, and to be totally honest why shouldn't I indulge in the finest Panama Hat available? The staff were amazing, fitting me with multiple styles, and even multiple hats in the same style. They also showed the kids and my wife some lovely dress hats and made it a wonderful experience. A couple of tales of recent celebrity shoppers, including Royals. It was 2 hours well spent and the hat will bring me a lifetime of memories from the trip.
  • Just received new hat from Locks Hats (Atlantic Trilby) order via the website, fantastic hat fantastic service as always, purchase last hat from shop in St James very well worth a visit for service and history.
  • Churchill wore Lock & Co. enough said. Love my Voyager, wish there was a store in the US.