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Lock & Co. Hatters, London

(3.2/5 based on 25+ reviews on the web)
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Reviews
TripAdvisor
  • I needed a straw sun hat for my unfeasibly large head and was so pampered and pleased by the most helpful lady that I am still smiling from the lovely experience! We were offered a visit to the hat mu...  more »
  • I ordered a size 57 Vienna Fedora online and when the hat arrived I realized it was too late. I immediately returned it and applied for an exchange with a size 56. The hat was on sale so I asked custo...  more »
  • From collector of hats from around the world, I couldn't wait to go to this prestigious London store. Upon my arrival, I discover a very low amount of variety of hats, both for men and women ... and Borsalino also crumpled ... sacrilege!!! Staff huddled in their positions. Hats in the House, well made but not exceptional and disproportionate cost £ 650. Maybe my expectations were high, but the shop is really scarce in all respects.
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Google
  • They really know what they are doing, with all the experience they have. This time I only needed to get shape of my head measured with conformateur to order a kind of special top hat from abroad. They did this with absolutely no problems and it took only a few minutes. Lots of admirable hats on display (and online), will definitely visit again with more time and buy myself a proper hat finally!
  • Ce sont les gens les plus impolis qu'il m'a été donné de rencontrer. The most IMPOLITE people! We arrived at 4h30. They told us that the store closes at 5h00 and we had just the time to pay. My husband buy for more than 2 000$ for a hat and we have been treated like nothing. This is the last time that i go there. If you want a good service, make sure that you don't come in too close to 5h00 pm on saturday.
  • Family trip to London with my wife and children for the Rugby World Cup, 2015. As a bald man a hat is essential, and to be totally honest why shouldn't I indulge in the finest Panama Hat available? The staff were amazing, fitting me with multiple styles, and even multiple hats in the same style. They also showed the kids and my wife some lovely dress hats and made it a wonderful experience. A couple of tales of recent celebrity shoppers, including Royals. It was 2 hours well spent and the hat will bring me a lifetime of memories from the trip.
  • Just received new hat from Locks Hats (Atlantic Trilby) order via the website, fantastic hat fantastic service as always, purchase last hat from shop in St James very well worth a visit for service and history.
  • Churchill wore Lock & Co. enough said. Love my Voyager, wish there was a store in the US.